Monday, September 30, 2019
Japanese waitress and self-taught Power BI and Azure developer digitally transforms her restaurant--and the industry
For Akiyoshi Shinobu, a waitress at Ebiya restaurant in Ise, Japan, creating superb dining experience for customers and a great place to work for colleagues has always been a passion. To accomplish both, she enrolled in a nearby computer school, and on her own time, taught herself Microsoft Power BI and Azure, and also became proficient in machine learning and A.I. Her immediate goal was to visualize the data generated by customer visits in order to improve the dining experience, deliver better service, and reduce food waste by the restaurant. Today, the applications that she developed for Ebiya have been so effective, and become so well respected, that other restaurants and larger enterprises in the food service industry are calling upon Akiyoshi to help solve their problems. Watch the video to learn more about her incredible story.
On average, sellers work with 6.8 stakeholders and 16 colleagues per deal, which makes sales cycles very long and extremely complex. To further complicate matters, today's sellers are on twice as many teams as they were a few years ago. Clearly, legacy methods of storing and accessing customer information, tracking the status of deals in progress, collaborating with mobile colleagues, and maintaining a "big picture" view of every moving part are not sufficient for today's on-the-go sales professionals. That's where Microsoft Dynamics 365 provides a competitive advantage. Watch this short video to learn how Dynamics 365 can help modernize seller productivity with a simpler, more streamlined way to build sales momentum, close more deals, and boost productivity.
Wednesday, September 25, 2019
By 2025, 75% of the workforce will be comprised of Millennials. What are you doing to modernize your workplace? Today, the answers are increasingly nuanced, characterized by a cycle of changes in the workplace. After a revolution in the workplace spurred by technology, companies are finding that a balanced approach may be the most effective. Explore this article to learn more.
AI has already begun to transform businesses. It's only a matter of time before it touches nearly all aspects of society. This offers both exciting possibilities and inherent complications. This survey takes a step back to look at where we are, where we could go, and the impact AI will have on the world stage. Want to see where your industry is headed and the direct impact to your business? Contact us today to find out how we can help you plan for the AI transformation.
Tuesday, September 24, 2019
In a crowded field of BI solutions providers, how can customers reliably identify an industry leader? By what criteria should they make such a judgment? In this Power BI blog entry, we address both questions by citing and linking to The Forrester Wave report for Q3 2019 that recognizes Microsoft as a leader in enterprise BI platforms, where we receive the highest score in the two categories of strategy and market presence. From the blog, customers can download the full Forrester report and see how Microsoft Power BI stacks up against competing solutions, as well as explore the differentiated features in the current enterprise BI market.
AI's impact is growing. Soon it will reach beyond individual company success stories to touch entire industries and eventually society at large. In particular, executives are recognizing the impact AI will have on knowledge workers. Check out more insights from over 350 surveyed U.S. executives in this infographic. Want to learn how AI will influence your industry? Contact us today to learn how we can help you plan for the coming changes and adopt the right AI solution for your needs.
This case study breaks down the challenges Hella faced with their old infrastructure, the benefit of working with an HPE partner and the specific improvements they've seen by building an HPE SimpliVity future-proof hyperconverged infrastructure.
With its global client base increasing, Think Up Consulting needed to improve its remote working capabilities. Its VPN-based system sometimes made it difficult for employees to remotely access files. And without a centralized platform, employees wasted time switching between disparate systems. But with Windows 10 and Office 365, Think Up created a unified solution, increased productivity and security, improved efficacy, and reduced costs. Think Up Consulting empowers its employees to achieve more together. We can help you increase your global client base. Contact us to learn more.
How do you deliver expert healthcare to the most remote towns and villages in South Africa, to the people who need it most? Dr. Raymond Campbell, founder of Phulukisa (which means "to heal" in the local language), turned to Microsoft for the answer. His solution: a cloud-enabled backpack that field doctors can take into remote areas across South Africa and use to screen patients for common diseases such as tuberculosis, HIV, diabetes, and heart disease. The data is then collected and uploaded to MySQL database in Azure, and the results are pushed back into Microsoft Power BI and delivered to doctors on the ground--all within a matter of minutes. Presented by Satya Nadella at the 2019 Inspire event, this short video illustrates how Microsoft solutions are enabling ordinary people with a vision to accomplish extraordinary things--and help save lives in the process.
Monday, September 23, 2019
Driving digital transformation with Microsoft Dynamics 365 to create an integrated, growth-enabling workplace
After growing into one of the largest hotel chains in the U.S., the Red Lion Hotel Corporation (RLH) faced the challenge of combining its internal siloed legacy platforms into a unified system that enabled data-driven decision making. Leveraging the robust capabilities of Microsoft Dynamics 365, RLH obtained accurate performance data analysis, created a more efficient and productive workplace environment, and gained a revenue-increasing ecosystem that fosters integration and scalability. Watch the video to learn more about their success story, then contact Fidelitech to learn how we can help your organization create its own success story.
Microsoft Teams has transformed internal communications for today's businesses, delivering features that allow companies to customize workspaces, connect team members together, provide single-point access to assets, integrate third-party solutions, and more. In this video, you'll see how advanced communications tools and the integration of disparate CRM tools into Microsoft Teams enabled Red Lion Hotels (RLH) to up its hospitality game.
Thursday, September 19, 2019
Protecting the environment is in everyone's best interest. The preservation of our natural resources means that the generations that follow us will continue to have the tools they need to survive and thrive. This article examines how new innovations in AI are giving businesses the information they need to make sustainable decisions that will ensure this future becomes a reality. Interested in using AI to reduce your own environmental impact? We at Fidelitech, are ready to help you get started.
Wednesday, September 18, 2019
In this customer success story, Basefarm demonstrates the scalability and reliability benefits of HPE InfoSight and the importance of supporting growth through data analytics.
Digital transformation is causing a tsunami of data; and adhering to the compliance standards being put in place to protect it is complicated. Subscribe today to stay informed about the Microsoft Cloud and Microsoft 365 solutions we offer to assess and manage compliance risk, protect sensitive data and respond efficiently to data discovery requests.
$1.1 million was saved by those using Windows 10 as a result of reduced productivity impact of malware infections. This Forrester Consulting study, commissioned by Microsoft, examines the Total Economic Impact™ of Windows 10 security features. Windows 10 provides a completely integrated solution, which impacts overall security and minimizes use of system resources. Check out the full study to learn more about Windows 10 features to better understand the benefits, costs, and risks associated with this investment with Fidelitech.
Collaboration and networks are about people not data. In this Forbes article, the CEO of Brainpool.ai, a worldwide network of AI and Machine Learning experts, explores opportunities and concerns around the use of network data analysis to transform organizations.
Through Microsoft's AI for Good initiative, SilviaTerra has created the first high-resolution inventory of all US forests. What's next on their list? Democratizing that information to help all communities sustainably manage their precious natural resources. Check out their story in this video. At Fidelitech, we look forward to hearing more stories like this one as AI continues to open new doors for beneficial innovation. What doors might AI open for your business?
Tuesday, September 17, 2019
This customer success story shows how insurance company Princeton Holding uses HPE SimpliVity to improve performance, security and storage. The video highlights the technical benefits of SimpliVity while also demonstrating the business benefits and ROI.
This infographic provides valuable statistics and proof points to clearly demonstrate the power of HPE InfoSight.
70% of small and midsize businesses (SMBs) reinvest saved money into their business thanks to the cloud. Simplify the process of keeping devices up to date while saving time, reducing costs, and gaining control. Check out this infographic--which shows industry trends, pain points, and proof points--to learn why and how. And to find the right Windows 10 and Office 365 solution for your business to reduce costs, contact our team at Fidelitech.
SQL Server 2017 is now available on Linux and Docker! This infographic provides an overview of the SQL Server 2017 features that drive industry-leading performance and security. Check it out for an at-a-glance look at the benefits to your business.
Since 1975, Climatec has been a leading provider of energy solutions and building technologies. As the company grew, it needed a single, all-encompassing solution that could be used to connect multiple offices, adapt easily to business processes, and support employees while they are out in the field. Watch this video for insight on what Climatec achieved with a Microsoft solution for field service to help organize and automate business processes and give employees the data needed to deliver exceptional customer service.
Monday, September 16, 2019
We live in a time where digital technology is profoundly impacting our lives, from the way we connect with each other to how we interpret our world. To thrive in this privacy-focused era, you need a trusted partner who can help you not only overcome the challenges but make the most of the opportunities that lie ahead. The Microsoft Cloud and Microsoft 365 are uniquely positioned to help you meet your compliance obligations. It offers a rich set of integrated solutions that leverage AI to help you assess and manage compliance risk, protect sensitive and business-critical data and respond efficiently to data discovery requests.
Wednesday, September 11, 2019
Employees save four hours each week with improved collaboration and information sharing, according to Forrester's Total Economic Impact™ Of Microsoft Teams. Microsoft Teams puts everything organizations need into one place. Everything from chats, meetings, calling, and Office 365 apps are brought together to make faster, more informed decisions in a single, intelligent hub. With Teams, every type of worker can be empowered to contribute their voice and take shared accountability for business outcomes. Read this blog to learn more and contact us at Fidelitech to get started today.
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Tuesday, September 10, 2019
American Express data shows that nearly 60 percent of customers try a new brand or a company just to find better customer service. In fact, 89 percent of customers often swap to a company's direct competitor after bad service. These findings easily transport customer service from the category of business afterthought to the category of business priority. Read this article to discover four tips to building customer loyalty, and contact Fidelitech to learn how Microsoft solutions like Dynamics 365 for Field Service can support your efforts.
The recent anniversary of the General Data Protection Regulation (GDPR)'s implementation commemorated the first full year that businesses dealing with EU resident data have spent operating in this new regulatory environment. This article from Forbes highlights the broadening recognition and acceptance that privacy regulations aren't going away, and presents data showing that accelerating privacy regulation is a top concern of executives in 2019. It makes a case for using GDPR as a catalyst to establish broader data protection strategies and adopt technology that has a meaningful impact on data security.
AI is certainly exciting. But is it worth the investment required? To find out, Forbes surveyed 305 executives across multiple countries and industries. The results for companies embracing AI compared to those lagging behind present a clear picture of the importance of AI in growing companies. At Fidelitech, we believe AI is the clear choice for companies ready to take the next step in their development. Check out the findings of this survey and learn how you can grow your company using AI.
77% of companies believe automation will result in better jobs. Already, we're seeing how AI can automate routine tasks, helping employees focus on the most fulfilling aspects of their jobs. Check out this infographic to learn more about how AI is changing the way we work. Ready to see these trends reflected in your own business? At Fidelitech, we're excited to help you get started.
Brand strategy and change management firm, Think Up Consulting, has saved nearly $14,000, with more savings on the horizon, with Microsoft Teams. They've replaced several applications with Windows 10 and Office 365, which feature a wide range of productivity tools. With modern technologies, Think Up has significantly improved efficiency and reduced costs. Want to have cost savings like Think Up? Contact us at Fidelitech to learn more.
Monday, September 9, 2019
This infographic provides useful information on AI and digital transformation, highlighting common challenges and use cases and how HPE helps organizations at every stage of their AI journey.
Answering the question, "What is that we can do that is unique; that is impactful," guides the development of everything Microsoft delivers. In this video showing a Super Bowl commercial, discover how Microsoft technology empowers young Braylon O'Neill to do more, achieve more and experience courage in the face of opportunity.
Microsoft 365 and supporting tools help simplify compliance. This infographic takes you through a scenario using Microsoft 365 applications and integrated tools to implement updates required to comply with a regulatory change made in response to a data breach. Check it out to discover how your company can use Microsoft 365 controls to keep data safe and more easily comply with GDPR requirements.
Wednesday, September 4, 2019
New research from Forbes Insights shows that executives agree artificial intelligence (AI) is revolutionizing society, industries and their own companies. But even amid such widespread recognition of AI's potential, not all businesses are advancing as rapidly as others. In fact, of the 387 companies surveyed, only 19--just 5%--describe their existing AI [...]
This business whitepaper provides insight on the main data management problems enterprises face today and shows how HPE Intelligent Storage provides cost reduction and more valuable data for the organization.
This case study highlights many common problems for all retailers and shows how Denmark's largest grocer, Salling Group, uses big data and HPE solutions to increase revenue and improve operational efficiency. The case study includes a breakdown of HPE solutions and highlights the benefits Salling Group found working with an HPE partner.
Tuesday, September 3, 2019
Don't miss another post! Subscribe now to get all the latest updates on Microsoft Dynamics 365 for Field Service solutions. An experienced Microsoft provider, Fidelitech can help your company transform by improving productivity and creating remarkable customer experiences with Dynamics 365 for Field Service.
Are you considering moving to the cloud? As global competition heats up and customers demand more innovative solutions, businesses are adopting cloud services at an increasing pace. What if you could lower your costs, increase productivity and enhance security? Explore this eBook to discover four reasons small businesses should make the move.
Customer story: The Metropolitan Museum of Art and MIT collaborate with Microsoft to showcase the potential of AI
In February 2017, the Metropolitan Museum of Art decided to release the images and data of their public domain artwork. Their mission? To give everyone in the world the opportunity to experience and interact with their collection, not just those who could physically visit the museum. Throughout this process, technology has offered new ways to interact with and appreciate the history and culture of these items. Check out this video to learn more about The Met's AI journey.
In this customer spotlight video, Clipan Finance shares benefits gained from HPE SimpliVity including more agility and the ability to overcome space and capacity limitations.
According to the World Trade Report, it takes hackers 4 minutes to get into servers through email attacks. And that it takes an average of 286 days to detect a security breach and an additional 80 days to repair the damage. Enhance your security and go modern with Windows 10 and Office 365. Check out this infographic for more industry trends and see how you can protect your company against external threats and leaks with Windows 10 and Office 365 security and compliance tools built into your devices. Don't let hackers access your data. Contact us at Fidelitech to #GetModern today!
Monday, September 2, 2019
This chalk talk video provides a whiteboard graphic breaking down the main demands and pain points on the modern storage infrastructure, explaining how the Intelligent Data Platform resolves these challenges.
See how the field service capabilities from Microsoft Dynamics 365 have allowed Yougenio -- an e-Digital Services company -- to optimize field service operations and provide timely, outstanding service to customers. Learn how you can improve productivity and create remarkable customer experiences with Microsoft Dynamics 365 Field Service solutions.
Based on our findings, enterprises today have an average of 1,100 cloud applications in their organization, with IT unaware of 61% of cloud services accessed. Sourcing from a cloud app catalog of more than 16,000 applications, Discovery in Microsoft Cloud App Security (MCAS), Microsoft Cloud Access Security Broker (CASB) solution identifies the cloud apps being used in your organization, provides risk assessments, ongoing analytics and lifecycle management capabilities to control the use. Microsoft Cloud App Security now uniquely integrates with Windows Defender Advanced Threat Protection (ATP) to enhance the Discovery of Shadow IT in your organization and extend it beyond your corporate network. Watch this video for a look at the integrations, what they enable and how your organization benefits from a more complete view of cloud app- and services usage.
Ignition Ai is at the forefront of evolution within data-driven marketing. They integrate the emotion and psychology of shopping with powerful real-time data to predict trends in consumerism. In other words, it analyses what's making today's online shoppers think. In this case study, discover how a fully connected Microsoft Azure ecosystem helps Ignition Ai compete with blazing-fast real-time analytics and built-in security to remain GDPR compliant, drive value and gain peace of mind.