Saturday, December 22, 2018
Modernizing your workplace needs to happen, but how do you go about doing it? When it comes to having a modern workplace, nothing says you're on the ball like integrating Microsoft cloud services. With Azure solutions, you can manage data with ease, and with Office 365, you can share and send documents while not having to worry about version control. It's the ease of use, familiarity, and trust you need in a cloud solution. Contact us today to learn more about Microsoft cloud services.
Hershey has a lot of data that they need to share across their enterprise. Keeping their workforce mobile while being able to access that data can be tough, that's why they moved to the Microsoft cloud. With Microsoft, you can migrate to simple, distributed, cross-platform file storage without changing code. It's the first step in modernizing your IT infrastructure and business.
In a world of instant gratification, customers expect more from the businesses they patron. That's why you need a CRM solution that's more than just a CRM platform. You need an all-in-one business management solution to streamline and connect business processes with customer experience. It's the way of the future for a demanding generation of customers. Deliver the level of service and experience they deserve with Microsoft Dynamics 365.
Friday, December 21, 2018
With Microsoft Dynamics 365 and Adobe Marketing Cloud, 24 Hour Fitness helps engage with customers to give them the tools they need to stay focused on their fitness goals. With an in-depth customer data profile, they can tailor a customer's journey to ensure they receive the guidance and encouragement that keeps them coming back for more.
Ransomware is putting entire systems at risk. You can't afford to let that happen to your business. Prevent attacks by taking a proactive approach. With Azure Backup, protect your on-premises virtual machines, physical servers, and files to Azure. With your data in Azure, you have the flexibility to restore your data to a specific period in time to keep your business moving.
You can't do everything on your own. Having a team of professionals with in-depth experience can revolutionize your business. Since integrating with Microsoft Services, Maersk, a logistics company and global container shipping leader, has dramatically reduced their time to market and improved their performance and reduced their operational risk.
IT security and data protection are your only ways to combat ransomware. In today's digital age, your data is the lifeblood of your organization. Don't fall victim to ransomware attacks that could threaten your business and customers. With Azure, identify new threats and respond quickly with services that are informed by real-time global cybersecurity intelligence delivered at cloud scale.
Thursday, December 20, 2018
With the world and nature of customer interactions changing rapidly, international law firm Taylor Wessing needs an IT solution that can keep up. With Azure cloud services, Taylor Wessing has the flexibility and speed they need to service customers. With advanced security benefits they can be sure their customer data will be secure.
In this video, Fidelitech explores how Office 365 works overtime to safeguard the business data of entrepreneurs like Bryce McDonald, owner/operator of Day1 Wake, a company that makes wakesurf boards for customers around the world. While giving Bryce unprecedented freedom and flexibility, Office 365 provides multiple layers of security, which Microsoft monitors 24/7. Contact us to learn how Office 365 can do the same for you.
Ever wonder how you can get the most out of Office 365? At Fidelitech, we know you're constantly looking to decrease friction within your organization. In many cases, the technology you already employ may be the answer. With an upgrade to Office 2016, your organization can benefit from a host of new and amazing collaborative features. Read this Office 2016 product guide for tips and tricks that will maximize your collaborative yield. Contact us so we can help you upgrade today.
Wednesday, December 19, 2018
At Fidelitech, we don't want you to be paying more than you have to for your IT solutions. That's why we offer Office 365 solutions that can save you significant sums of money each year. Starting with an average savings of $11,000 in hardware and software deployment costs annually, the amounts go up considerably from there. With $30,000 in savings for administrative costs and up to $60,000 in savings from vendor displacement across a host of areas, these savings are real.
OneDrive for Business, included in Office 365, offers more of what you need to improve efficiency and grow your business. With best-in-class apps and integrations, security, and support, OneDrive for Business is one more reason to choose Office 365, the complete, integrated cloud productivity suite.
Forrester worked with Microsoft to analyze the total economic impact that Office 365 has on its Corporate Accounts customers (150 to 2,000 users), who shared their business outcomes and objectives.
At Fidelitech, we know that you have questions about how to transition to the cloud. In this book, you'll see how you can exploit the ever-expanding feature set of the cloud to gain strategic and competitive advantage. It will also discuss what applications you'll use and how your organization will change by transitioning to the cloud. Answering your questions is a priority for us, and this book will help address some of the common questions you'll likely encounter during cloud adoption.
Tuesday, December 18, 2018
Scaling your applications could be costing you more than you think. At Fidelitech, we know how to help you enhance your business so that you can take advantage of huge cost savings. By moving to the cloud, you can create highly scalable applications in Azure. Applications can shrink and stretch to accommodate changes in usage, removing the need for expensive on-premises hardware saving your organization money and time.
At Fidelitech, we know that going serverless is an ideal back-end function allowing you to perform analysis on data sets, clean up data sets, automate backups, and enable on-the-fly data processing. Azure Functions has been in the works since 2014, and it's compatible with more coding languages than any of the other top competitors. This e-book will give you more insight into how you can leverage Function as a Service (FaaS) and why Azure is probably the FaaS for your company.
As your organization grows, it becomes harder and harder to keep track of who has access to your data. At Fidelitech, we understand. That's why we bring you access management solutions that will help you secure your data. With Azure Active Directory, you can review reports and audit user activity in your system, manage identity and access for users and administrators, and simplify single sign-on by using one identity to access any app. That means your sensitive data is protected.
At Fidelitech, we know your organization has untapped potential, and we can help you unlock it. With Azure IaaS, you can see an ROI of 435% by reducing costs, increasing sales, and expanding your global reach. You can realize immediate gains that will drive your business forward in the modern digital marketplace. Fidelitech wants your organization to achieve great things just like the six companies featured in this study. Contact us to find out more.
Monday, December 17, 2018
Bots are designed to create a better user experience. But building and linking your bots together may present a challenge. That's why Fidelitech has come up with this Bot Framework infographic that explains how bots are connected.
The more data a business has, the higher the potential for digital transformation. This video shows how intelligent storage from HPE helps companies unlock the full potential of their data by overcoming the complexities of changing technologies and IT requirements.
Applications are the engines that drive modern digital businesses. When the infrastructure that powers them is difficult to administer or fails, business is impacted. Traditionally, IT has assumed much of the responsibility to ensure availability and performance; but in the digital era, this model isn't sustainable. With the HPE InfoSight predictive analytics platform, HPE Nimble Storage has transformed how storage is managed and supported. This report highlights the multiple ways HPE InfoSight benefits customer environments, based on findings of a quantitative survey conducted by the Enterprise Strategy Group (ESG) and commissioned by HPE.
Saturday, December 15, 2018
Cybersecurity is a critical issue at Microsoft, as it is for organizations everywhere. Microsoft processes more than 400 billion emails each month and stops over 10 million malicious emails every minute to keep their users safe and secure on the cloud. Your business can leverage the same solution to provide a secure and agile workplace for your employees. Contact us for more information.
Friday, December 14, 2018
Retail can be demanding, that's why you need a business-class email provider that can keep up. Microsoft business-class email allows you to keep track of all your moving parts and communicate quickly with employees, suppliers, and customers. Your time is valuable, let Fidelitech help you make the most of it. Contact us for information on how we can help you integrate Microsoft business-class email.
Microsoft developed COSMIC (Customer Obsessed Solution Management and Incident Care) to help streamline the tasks required to complete a transaction. It provides a clear view of the case as it progresses and uses defined stages to show status from start to finish. It's one tool of many that your business can leverage with Microsoft Dynamics 365. Contact us for more.
Digital innovation has changed the landscape of every industry. With increased customer knowledge and commoditized products and services, businesses are focusing on customer experience to develop key differentiators from their competition. Microsoft Dynamics 365 enables consistent experiences across any combination of self- and assisted service engagements, so your customers can get a quality experience every time and Fidelitech can help. Contact us today.
Like many businesses, as their organization began rapidly migrating and deploying solutions to Azure, the demand for data protection in the cloud has also increased. That's why Microsoft developed Azure Recovery Services vault to help manage their backup and disaster recovery needs natively in the cloud. Contact Fidelitech to find out more on how we can help you use this same solution to meet your data recovery needs.
Thursday, December 13, 2018
You need to back up your data. But you shouldn't use just any service, you need a platform your team is already familiar with, a platform you can trust. You need Microsoft Azure. Azure offers an effective solution with enormous capacity for storage, built-in security, and cloud datacenters all over the world. At Fidelitech, we want to help you adopt the solution you need with Azure. Contact us for more information.
People need solutions that are easy to use and provide a great customer experience. Microsoft has made this a core tenant of solution usability. With products like Azure Data Factory, Azure Data Lake, and SQL Server Analysis Services, Microsoft has created a data platform that allows them to collaborate and scale. Contact us to find out how we can help you integrate this same tech.
Microsoft has a number of products that evolve over time. SQL Server 2008 is no exception. That's why it's time to upgrade. With SQL Server 2017, you don't just get an update--you get in-memory performance across workloads, mission-critical high availability, end-to-end mobile BI, and in-database advanced analytics with security features. At Fidelitech, we're here to help you get the right tools for the job. Contact us to find out more.
Wednesday, December 12, 2018
At Fidelitech, we know that whiteboards, video conferencing, and AI are all drivers of collaboration in the modern workplace. Finding the right solution to provide these capabilities is another story. Luckily there's Office 365. With Skype, users can video conference and whiteboard, and with machine learning and AI woven into almost every aspect of Office 365, users can leverage more compute power than ever before. Contact us to find out how.
At Fidelitech, we know how important productivity and collaboration are to your business. That's why we strive to bring you the best opportunities to integrate cost-saving, collaborative solutions to your organization. Doctors in LA are helping kids all over the world through their collaborative efforts with Skype. Kids are seeing for the first time thanks to this amazing solution; imagine what it could do for your organization. Contact us to find out more.
According to a 2015 report by Vyopta, "The biggest challenge organizations face with video conferencing is getting workers to actually use it." Collaboration and modern conferencing solutions such as Microsoft Office 365 can reduce costs, improve productivity, and streamline decision making. In order for businesses to make positive changes and successfully move in that direction, however, employees must first buy in. In this CDW article, learn tips to address user behavior, the ideal forces to drive users toward collaboration, and three key factors to collaborate effectively.
Tuesday, December 11, 2018
Henkel discovered that Office 365 enabled them to handle the challenging task of modernizing with ease. With a 99% app compatibility rate on over 1,500 global applications, they found they were able to update much faster than anticipated. Becoming faster and more agile was easy with the e-learnings available to employees and allowed Henkel to focus on strategy rather than implementation. The digital transformation has never been easier thanks to the tools and capabilities provided by Office 365.
At Fidelitech, transforming your business to meet modern demands is not an easy task. That's why we constantly offer you solutions to innovate, integrate, and achieve success. The PGA Tour does all three on a daily basis with Microsoft cloud computing. With affordable pricing, amazing compute power, and hybrid integration capabilities, your organization can transition to the cloud, too, and do it at your own speed. Watch this video and contact us to find out more.
As big data matures, we are finding more companies monetizing their data. Soon, every business will become a data company. While the most forward-thinking will rise to the top and live to sell their product another day, others with traditional business models will flounder. It's survival of the fittest for businesses in today's technological age. Companies either evolve or they fail. Will your business act in time? Fidelitech wants to help. Contact us to find out more.
Real Madrid uses Microsoft technology and data analytics software to help protect its players. Thanks to the Azure platform, other industries can use this same technology and computing power. At Fidelitech, we want to bring you the same level of data analysis that Real Madrid uses so your organization can innovate, adapt, and achieve. Contact us to find out how we can help and check out this short video on how Real Madrid harnesses the power of Azure.
Monday, December 10, 2018
Gartner projected that close to $216 billion in IT spending will graduate to the cloud by 2020. Microsoft cloud services provide businesses with on-premises hardware the ability to transition to the cloud seamlessly. Collect, distribute, and analyze data with ease across the cloud while maintaining your on-premises assets, and analyze your data with AI without bringing it to the cloud. At Fidelitech, we want you to have the best of both worlds. Contact us to find out more.
Technology is empowering people all over the world to do and achieve more. Fidelitech is determined to help you do the same by empowering you to get the most out the latest advancements in technology. For six-year-old Braylon O'Neill, Microsoft technology is being used to analyze his gait mechanics. You can use that same computational power to analyze any data within your organization. Join us and watch how Microsoft can help Braylon and your organization achieve greater things
Sunday, December 9, 2018
Saturday, December 8, 2018
Fidelitech takes a deeper look at how Microsoft Office 365 helps Bryce McDonald, a solo entrepreneur who runs DAY 1 Wake, a wakesurf board making business, scale his home-based business out to the world. Office 365 gives Bryce a new level of freedom that he didn't have previously because the cloud-based app lets him access, edit, and share documents from anywhere on any of his devices.
Ever wondered what Microsoft 365 Business is? Or who should adopt it? At Fidelitech, we know that you may have a lot of questions about the solutions we provide you, that's why we've put together this Office 365 Business FAQs guide.
This infographic provides testimonials from six businesses about the amazing benefits of Office 365 and how they used it in their organizations. Use the infographic as a starting point to research case studies that you can use to decide if Office 365 is the right solution for your business.
#O365 Microsoft 2016 Product Guide
Friday, December 7, 2018
Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) very large enterprises may realize by deploying Office 365. The purpose of this study is to provide readers at large organizations (more than 20,000 users) with a framework to evaluate the potential financial impact of Office 365 on their organizations.
10 Myths about moving to the cloud: What businesses really need to know about moving to Microsoft Office 365
At Fidelitech, we know that most companies that choose to move to the cloud do so because they have decided they need it for business agility and want the cost savings that come with it. How can you know whether you're making the right move? This e-book will address the inconsistencies you've encountered in your research and bust myths surrounding cloud adoption. Because you need to know the facts in order to make an informed decision.
Cloud computing is now a requirement for many businesses. At Fidelitech, we understand that the changing market means your company will have to transform as well. That's why we bring you solutions to help with that transition. By moving to the cloud, you can increase your security and reduce costs. But those aren't the only reasons why moving to the cloud can transform and enhance your business. There's a reason why 80% of the Fortune 500 companies have made the transition with Microsoft Azure.
At Fidelitech, we know that building, maintaining, managing, and exposing APIs presents challenges to companies. Azure API Management provides a comprehensive solution maintaining your APIs. One of the best features about Azure API Management is that you can get up and running in minutes, and easily scale on-demand as your API program grows. This white paper will give you more insight into how the current API economy is influencing the digital transformation and your business.
Thursday, December 6, 2018
With the rise of mobile and connected devices, the need for geospatial services has increased as well. At Fidelitech, we understand that need. That's why we work to bring you geospatial data solutions that will help you along your journey. Azure Location Based Services (Azure LBS) is a portfolio of geospatial service APIs that enable you integrate location-aware functions in your apps and solutions. With Azure LBS, the applications are endless, allowing you to easily integrate a host of capabilities into your application.
At Fidelitech, we believe the world is in the Fourth Industrial Revolution. It means now is a time of both technical and business mayhem that will dramatically change how organizations operate and how the people of this world live. But where is this "digital transformation" coming from? And what does it mean for you and your organization? One thing is certain, Fidelitech will be with you every step of the way. Check out this e-book to learn more about the coming revolution.
With the rapid advancement of AI technology, integrating AI might seem more complicated than it really is. That's why Fidelitech has come up with this Easy Integration for Intelligent Programs document. Azure makes applying AI to your organization easy. With Microsoft Cognitive Toolkit, Azure Machine Learning, and other apps and services, you can integrate AI seamlessly and quickly. Want to achieve greater things? Azure can help you make your ideas reality.
Why cloud? The digital revolution has empowered customers with more choices, requiring businesses to exchange outdated practices with modern solutions in a competitive landscape. In response, growth and adoption of cloud services are increasing across industries and businesses. This article explores six advantages of choosing the cloud.
Wednesday, December 5, 2018
Moving from pen and paper to a culture of cloud-based technology, the Toronto Zoo has revolutionized the way employees work. Using Office 365, they have improved internal processes and data sharing with partners around the world.
This article explores the role of technology in curating customer experience. In an era when customers often view businesses, products, and services as commodities, customer experience is becoming a key differentiator.
Jumeirah Hotels & Resorts--owners of some of the world's most luxurious hotels--has a reputation for delivering world-class hospitality. In their tradition of excellence, the company compiles data through its customer loyalty program to customize and deliver personalized messaging. This has resulted in nearly 50% customer engagement and a 10% increase of year-over-year revenue.
This article, written by a small business owner, is relevant to business leaders of every type. It highlights the importance of a disaster recovery plan and underscores the value of diligence and consistency when implementing one.
Tuesday, December 4, 2018
Qatari shipping and maritime company, Nakilat, aspires to be a global leader in energy transportation. To increase its efficiency, security, and competitive advantage, the company has transitioned its onshore offices and fleet of 67 vessels to a cloud-based, SaaS model. With Microsoft 365 and Microsoft Cloud App Security, Nakilat has securely improved employee communication and mobility. The company has also adopted Microsoft Azure to optimize operations and improve business continuity, reducing operating costs by 50%.
Cloud solutions are known for cutting costs and enabling innovation and agility, but not all cloud solutions are the same. This article discusses four of the fine print strategies you should consider when adopting a cloud solution.
Coats, the world's leading industrial thread manufacturer, chose the Microsoft cloud in its strategy to modernize its business and data platforms. With a 250-year heritage, a global footprint, and 19,000 employees worldwide, secure, reliable, and progressive systems are a must. The company deployed cloud-based collaboration technology, including Microsoft Office, and migrated most of its data payload and SAP estate to Microsoft Azure, reducing operating costs 25-30% and improving reporting performance by 600%.
Monday, December 3, 2018
Solid-state array features, pricing, scale and density are improving at a rapid pace, while agility and disaggregation benefits are providing long-term value. This report shows the results of a Gartner study analyzing 19 SSA products across five high-impact use cases. In addition to quantifying what's important to infrastructure and operations leaders, it summarizes key findings and recommends actions steps for SSA deployment based on specific strategic planning assumptions.
Saturday, December 1, 2018
Ever wonder what a day in the life of a financial services professional is like? With cloud email, partners can manage their business on the go and safeguard customer data. With Outlook, features like FindTime make it easy to identify gaps in schedules and set meetings, saving valuable time. Fidelitech and Microsoft want you to have access to professional cloud email for your mobile and agile business. Contact us today to learn more.
Before releasing Office 365 to the public, Microsoft recognized the advantage--to both users and the company--of migrating to Exchange Online. Exchange Online offers the ability to access email from anywhere on any device and much more. Exchange Online is one way in which Microsoft chose to modernize its business. Fidelitech and Microsoft want you to have a modern, agile workplace. Contact us for more information on how we can help you migrate to the cloud.
Digital transformation has reached every business, including Microsoft. With the change, Microsoft has undergone a revamp of their sales culture. With tools like Dynamics 365, Azure cloud solutions, and Office productivity, they've created a curated sales experience that eliminates hours of administrative processes to empower sellers with innovative tools.
Friday, November 30, 2018
How do you keep track of your customers? Microsoft Dynamics 365 is the next generation of intelligent business applications that enable your organization to grow, evolve, and transform. These applications unify CRM and ERP capabilities with purpose-built applications that work seamlessly together to help manage specific business functions.
Disaster lurks around every corner. You need a solution that can deliver peace of mind with a comprehensive solution. By using Microsoft System Center Data Protection Manager and SQL Data Sync to improve application resilience and performance in the cloud, Microsoft IT helps ensure that business applications are always available, and data is protected in case of disaster.
Your data is more important to your organization than ever before. In today's technological world, having the tools to back up your information is vital to success. Azure Backup helps you retain rapidly increasing amounts of data while keeping storage costs low. It makes it easy for you to back up and restore your most important information when the unexpected happens.
Companies are generating an amazing amount of data, but do they know how to use it? Often, the answer is "not really." You need to leverage a solution that can help your employees understand what your data is telling them. With Microsoft Power BI, you have access to manipulate, learn from, and act on your data. Use Power BI to explore, gain crucial insights, and make decisions in new and exciting ways. Contact Fidelitech to learn more on how we can help you integrate Power BI today.
Thursday, November 29, 2018
Data is an important part of any modern business. Why not use a data platform with intelligence and security already built in? Microsoft SQL Server 2017 provides extras without extra cost, along with best-in-class performance and flexibility for your on-premises needs. Contact Fidelitech today to find out how we can help you integrate SQL Server for industry-leading performance and security.
Office 365 is bringing the technology of tomorrow to the creators of today. For any organization, collaboration is the key to success. It's certainly behind the success of The Limbitless Project that makes affordable 3D printed bionic limbs for kids. The Limbitless Project uses Office 365 to bring the necessary people together to make these little miracles happen. How will your organization collaborate with Office 365?
Wednesday, November 28, 2018
The one thing that helped a WWII crew pull off the impossible can help to transform modern-day businesses. Read about the power of teamwork and learn tips to cultivate collaboration.
In today's digital marketplace, everything is connected. At Henkel, their products link them to the important moments in the everyday lives of their customers. As such, they are always looking for ways to streamline processes and get to market as efficiently as possible. With Microsoft Office 365, they have the tools to simplify the way they work, allowing them to connect with colleagues and customers better. A modern workplace is key to success. Office 365 enables you to simplify and succeed.
Cloud computing is here to stay. While you may not think your organization is ready for the journey, if ease of access to data, improving your security, and realizing huge savings on your IT budget weren't enough, with Microsoft Azure, you can easily migrate some or all of your data to the cloud depending on your needs. There's no need to migrate everything, giving you the ability to create a phased approach to adopting the cloud. That's Azure empowering you to transform your business.
Oceaneering International's vessel can generate up to 10 TBs of data every day. Putting that data into the hands of their customers used to take 7 months. Now with the help of Azure cloud services, they can upload data to the cloud in a matter of days. Azure has transformed Oceaneering International for the better. Imagine the savings that you could realize within your own organization by integrating Azure.
Tuesday, November 27, 2018
What's important to your customers? Without the ability to truly understand your data, you might be doing your customers a disservice. Don't confuse your ability to collect data with your ability to interpret the data. That's where Azure comes in. Azure will help you make sense of your data, providing you with the knowledge you need to make informed decisions, so you can get the results you expect.
Real Madrid's goalkeepers analyze 9,000 videos each year. To analyze that much data, they need an analytics program that provides them with flexibility, mobility, and speed so they can keep their eye on the ball. Real uses Azure Analytics to help them analyze data in real time; now they can train and develop strategies that will lead them to stopping goals and making wins. Speed and ease of use are essential in any industry. Azure can provide those abilities to any organization.
According to a Dell Technologies and Vanson Bourne survey, business leaders have mixed feelings about whether AI will bring productivity to the workplace and their employees. While there's some debate as to what the long-term effects of AI will be, one thing is certain, the power of AI is undeniably applicable to every industry, big or small. Microsoft technology is empowering people and organizations all over the world to achieve more by harnessing the power of AI. Contact us to find out more.
Microsoft empowers people to achieve more by making their ideas come to life. For Steve Gleason, a former pro football player living with ALS, Microsoft AI gives a voice to the voiceless. Microsoft is harnessing the explosion of digital data and computational power through AI to enable collaboration between people and machines that extend the human ability to sense, learn, and understand. Join Steve as he narrates this powerful video and see how Microsoft can help you achieve greater things.
Monday, November 26, 2018
This customer success story shows how a major pulp manufacturer achieved dramatic, immediate results when it moved to all-flash Nimble storage to address productivity declines from poor storage performance and IT complexity.
Solid-state arrays offer storage guarantees that reduce IT project risk, optimize costs, and offer extensive software features and transparent integration with hypervisors and applications. This Magic Quadrant will help IT leaders better understand SSA vendors' positioning in the market.
Friday, November 23, 2018
This video shows how Siemens leverages HPE Nimble Storage Adaptive Flash Arrays to not only improve day-to-day business, but also drive processes that enhance customer support and speed new product design and delivery on a global scale.
This business white paper dives into the details of how Nimble, an HPE company, delivers the highest measured availability in the storage industry by combining robust system design with next-generation predictive analytics.
If you're not leveraging the power of a customer data platform, you might not truly understand your customers. With big data and a modern data platform, your business can drive customer experience to new heights. Azure is that modern data platform. With native AI--you can unlock insights faster from all your data, on-premises and in the cloud. Fidelitech and Microsoft are here to help. Contact us to find out how we can help you navigate your journey to the cloud.
Thursday, November 22, 2018
Helping find children isn't an easy business, but Missing Children Society of Canada is using Microsoft Azure and Xamarin to leverage Canada's social networks to bring missing children home. Azure gives them the scale they need to optimize their use of social media and supports rapid scaling required to take on millions of users. With Fidelitech and Microsoft, you can leverage the same power. Contact us to find out more.
Customer service has been around for a long time. But with new tech, customer service is changing rapidly. Microsoft Dynamics 365 has the capability to radically improve your customer service experience. Drive business results with next-generation, multi-channel applications that infuse artificial intelligence (AI), mixed reality, social, and mobile capabilities for rapid innovation.
Providence St. Joseph Health is moving beyond the typical call center to provide more personalized experiences for patients. Liaisons from its Patient & Provider Engagement Center are solving industry-wide challenges--creating more personalized patient experiences, better addressing patient needs, and helping patients access the right care with the right providers.
Just as you would stock your home with supplies before a hurricane, it's necessary to prepare your IT infrastructure and operations before a proverbial storm hits. With Azure, you can use a litany of products and services to help recover and in many cases prevent disasters from rocking your organization.
Wednesday, November 21, 2018
Having a reliable and secure IT service provider was more than acquiring 1,000 VMs needed to run the show. Allscripts, a leading healthcare software manufacturer, acquired two companies in 2017. To ensure their new datacenter assets had a home fast, they brought on Microsoft Azure. The reliability of built-in disaster recovery protections means Allscripts doesn't have to worry about losing their data. You can do the same.
Regardless of your industry, security should be a top concern. That's what makes moving to the cloud so attractive for IT pros. The increased mobility, flexibility, and ability to go serverless all have their place but the default security upgrade you receive by moving to the cloud is undeniably one of the greatest benefits. Microsoft and Fidelitech can help you find the solution that's right for your organization. Contact us today to find out more.
Flexibility and mobility are important for any businesses operating in today's digital age. Especially for small businesses. Without a robust IT department, TransBlue took on the challenge of modernizing their workplace with Microsoft 365. With tools like Skype and Teams, they can collaborate from afar saving them time and resources. Fidelitech wants to help you modernize your workplace. Contact us today for more information on how we can help.
In this video, Fidelitech presents the truth about Microsoft AI technology. It's not the achievement. It's the tool that supports the people who make achievements. Empowering people to do greater things and make ideas come to life. With more power at your fingertips than any other generation before you, Microsoft AI is focusing that power to help you achieve more.
Tuesday, November 20, 2018
Using the Microsoft Azure, epidemiologists can analyze over 100 million pieces of DNA in every sample they collect, identifying where diseases come from and how they spread. With the cloud, researchers can accomplish in hours what used to take months, and when you're dealing with diseases, every second counts. Microsoft Azure is the transformational force working behind the scenes to empower researchers to stop diseases before they spread.
Any organization that wants to achieve something that matters can't do it alone. In this video, Microsoft describes how it's reinventing productivity around people. Taking collaboration fueled by intelligence and the flexibility to work with anyone, anywhere to a whole new level. It's a premium connected experience grounded in trust, not a collection of products. That's the core Microsoft Office 365 ambition, helping people focus their energy on purpose rather than process, allowing them to achieve what matters most.
Through their own channels, Real Madrid is ready to engage fans wherever in the world they might be. Thanks to Microsoft Azure Analytics, Real can create a targeted communications strategy for every fan, boosting their bond and facilitating a bidirectional relationship. Real Madrid is undergoing a revolution, opening new doors and creating incredible opportunities for the club.
This week, Fidelitech looks at how Microsoft Office 365 helps Henkel make the workplace more effective and enable people to do their best work. With Office 365, employees connect via Skype, analyze data instantly with Power BI, and simplify their IT workload and administration with consistent interfaces across applications and platforms. Your employees will no longer have to struggle with how they are going to share and cooperate on a project; they will have the tools to do so.
Monday, November 19, 2018
Would your business have survived Hurricane Harvey or Irma? Take the time to craft a disaster plan that protects your employees, your data and your company's future.
Fidelitech takes a deeper look at how Microsoft Office 365 helps Bryce McDonald, a solo entrepreneur who runs DAY 1 Wake, a wakesurf board making business, scale his home-based business out to the world. Office 365 helps Bryce get the job done because it is always-up-to-date, letting him work easily and flexibly, whether it be in the office, or while wakesurfing on the lake. Contact us today to find out how we can help you do the same.
Friday, November 16, 2018
This video show how HPE ProLiant for Microsoft® Azure® Stack simplifies development, management and security of the hybrid cloud highlighting the top 5 reasons it's the best choice for business.
This white paper looks at the factors driving a need for hybrid IT models as well as the building blocks of an effective hybrid IT strategy and resulting benefits. It provides an overview of how HPE ProLiant on Microsoft Azure Stack helps businesses accelerate the delivery of hybrid cloud services.
Kyle wants the best for his community and family; that's why he chooses to serve his city. As an IT pro, Kyle saw problems with how the local government used IT. To connect the many departments of the Corona Government, Kyle chose the cloud. Using Microsoft 365 and Azure, Kyle ensures his city has the right tools they need to keep operations going. With real-time data analysis and AI tools, it's easy to facilitate meaningful change to an organization.
Thursday, November 15, 2018
Shortly after a surge in business, which mobile-workforce-management company Fleet Complete referred to as "man your battle stations" mode, the company kicked into disaster recovery mode. In January 2018, the Fleet Complete head office in Toronto, Canada, was flooded. Although many employees could not access the office, with cloud technology, including Microsoft Azure and Microsoft Dynamics 365, the company remained completely operational amidst disaster.
Discover how Red Lion Hotels Corporation used Dynamics 365, Microsoft Teams, and Office 365 to digitally transform their internal processes to drive higher guest satisfaction. Faced with data-quality issues, the challenges of combining two legacy CRM platforms, and a need to improve internal communications, RLH Corporation consolidated disparate systems into a single platform.
Watch how Virginia's Chesterfield County Department of Social Services recently transformed its outdated workplace using cloud technology. Using Microsoft Dynamics 365, the department streamlined manual processes and siloed data to improve efficiency and productivity across their entire team.
Wednesday, November 14, 2018
This blog from BizTech shows how the Microsoft Azure cloud computing platform helps businesses become more agile and flexible while still protecting applications and data, providing an overview of the platform's core security features.
This customer testimonial describes how Azure HDInsight helps PROS -- a SaaS pricing technology provider to manufacturing, distribution, services and airline companies -- empower customers to turn complex calculations and high data volumes into accurate, competitive and profitable pricing strategies.
In a world continuously demanding efficiency and speed, Rubikloud leverages the cloud, AI and machine learning to change how retailers approach mass promotional planning and maximization of customer lifetime value. This video shows how Microsoft Azure provides a scalable means for computations and helps Rubikloud change the way retailers grow their business in the context of the millions of factors that influence business decisions about promotions and customers.
Tuesday, November 13, 2018
Explore how by moving its mission‐critical IT infrastructure to the Microsoft Azure cloud, the city of Corona, California has improved outcomes by accelerating innovation, increasing insight and simplifying collaboration through digital transformation. Learn how the City benefits from better continuity, faster deployment and stronger security on an integrated platform that includes Microsoft Azure Government, Office 365 and Power BI.
This Ebook provides tips for solving the productivity puzzle in the modern workplace with a focus on the link between productivity and quality as well as the importance of environment, culture and tools.
Microsoft Power BI provides organizations with self-service business intelligence tools that allow users to analyze, visualize and share data using the familiar Microsoft Excel spreadsheet. Here are 12 success stories built on Power BI.
Monday, November 12, 2018
Learn how to create a dashboard to visualize data insights and publish through Sharepoint.
In this video Fidelitech takes a look at how Microsoft Office 365 helps solo entrepreneur Bryce McDonald tap into the power of the cloud to manage the vendor and customer relationships that help him scale his home-based wakesurf board making business, DAY 1 Wake, out to the world - without sacrificing the thing that matters to him most, his family. Contact us today to find out how we can help you do the same.
Thursday, November 8, 2018
This datasheet provides an overview of the features and benefits of HPE Nimble Storage All Flash Arrays, highlighting the factors that make it the perfect combination of flash storage and predictive analytics.
This Nimble Storage report reveals the true causes of application slow downs and disruptions, based on the results of a machine learning-driven analysis of more than 12,000 app-data gap issues experienced by over 7,500 users. In addition, it explores the advantages of preventing app-data gap issues with a storage solution that incorporates machine learning and predictive analytics, and recommends factors to look for when evaluating solutions.
Wednesday, November 7, 2018
At Fidelitech we know our customers work hard to analyze data and share insights using Power BI. As you watch your small business grow into a large enterprise, you may find it's time to upgrade your data analytics software to Microsoft Power BI Premium. To help our customers, we've developed this white paper that describes Power BI Premium, both as it exists when launched and how it will evolve. We believe that by articulating the full vision, you can better understand how to leverage Premium most effectively in your organization.
Using Power BI, customers can connect to hundreds of data sources, simplify data prep, and drive ad hoc analysis. Power BI even sends them alerts when data changes and lets users drill down for more details. Give your customers a winning edge by helping them squeeze more meaning out of their data.
Cyber attacks are becoming more sophisticated, requiring better protection. That's why, at Fidelitech, we work diligently to inform our customers about new ways to meet today's security challenges. In this paper, we'll consider why blending on-site security with Mobile Device Management will give you a more flexible way to secure your mobile devices, data, and user identities, so your business gets the full benefits of the latest trends in IT.
With the Surface family, it has never been easier or more enjoyable to sync with teams, meet deadlines, and keep projects on track. The Surface family provides an improved delivery medium of the already powerful and responsive software and tools you expect from Microsoft.
Tuesday, November 6, 2018
Conceptualizing and growing your Artificial Intelligence (AI) practice can be a complicated and time-consuming process. At Fidelitech we recognize the effort our customers put into their AI practice. To help our customers facilitate the planning process, we've come up with this Artificial Intelligence playbook. This playbook defines how to take an AI practice from concept to growth in five stages, providing clarity and direction for your organization's leadership.
With Azure, you can reduce time to market by leveraging an agile and productive AI framework. Gain transformative insights from customers by spending less time collecting data and more time investigating and planning your strategy.
Analytics are an important part of any business. That's why at Fidelitech we are constantly coming up with ways that you can improve your Azure services-focused practice with Data Platform & Analytics. This playbook will provide an overview of the areas of expertise within your Data Platform & Analytics practice, dive into the details about the nature of the business opportunity, and identify key Microsoft products and services.
Power BI is a cloud-based business analytics service that gives you a single view of your most critical business data. Monitor the health of your business using a live, easy-to-use dashboard, create rich interactive reports with Power BI Desktop and access your data from anywhere with native Power BI mobile apps.
Monday, November 5, 2018
With the average cost per security breach in the US at $17 million, you can't afford to let a security breach happen to your business. That's why, at Fidelitech, we strive to educate and provide resources to our customers so that you can maximize the Microsoft security tools that will keep your organization protected. This playbook outlines ways that your enterprise can recognize and capitalize on Microsoft security solutions.
Data integrity is everything. That's why #Azure delivers unified security management and advanced threat protection across your customers' hybrid-cloud workloads.
Friday, November 2, 2018
Even minor outages are unacceptable. With data as their lifeblood, your customers need a failsafe disaster-recovery solution that ensures constant, uninterrupted access.
Thursday, November 1, 2018
The ability to automate business processes with Office 365 frees you from spending time doing mundane and recurring tasks. Microsoft Forms lets you collect data faster than before, and Microsoft Flow lets you create automated processes to make use of it. With intelligence and productivity at its core, Office 365 gives you the insights and assistance to do your best work.
Wednesday, October 31, 2018
This play card provides and overview of top HPE InfoSight capabilities, benefits and support offerings with quantifiable data to help customers accurately assess the value of an HPE Nimble solution.
Tuesday, October 30, 2018
This week, Fidelitech looks at how Microsoft Office 365 helps the teachers at Broadclyst School gain insights and work collaboratively. They can share intelligence from test data, create and assign resources, mark up student assignments, and provide feedback to their pupils. This helps them save time, be more productive, and target the learning style of each student with appropriate classwork. Everybody wins. Let us show you how easily your organization can achieve the same advantages.
Monday, October 29, 2018
Friday, October 19, 2018
Infographic highlights the key differentiators of HPE Nimble Storage, including guaranteed more storage, more effective capacity and 99.9999% availability.
Thursday, October 18, 2018
This article covers the advantages provided to organizations that implement cloud services for enhanced effectiveness through technology. At the top of the list of benefits are scalability and flexibility; other benefits include pay-as-you-go pricing models, security, and the opportunity for companies to focus on their core business model rather than management of the environment. Learn why efficiency is the name of the game in the entrepreneurial world and why many high-growth businesses are utilizing cloud-based infrastructure from the start! This article was originally posted on Inc.com.
Wednesday, October 17, 2018
Getting to all-flash is an important strategic initiative. This eBook outlines concrete steps to get there in a cost-effective and non-disruptive way, helping organizations avoid missteps such as needing to rip out storage before achieving ROI or increasing complexity with silos.
Tuesday, October 16, 2018
Gartner Magic Quadrant analysis of 19 solid-state arrays across five high-impact use cases to quantify what's important to infrastructure and operations leaders. Includes recommendations for infrastructure and operations leaders for vendor selection and deployment.
This brochure outlines details of the HPE Nimble Storage Guarantee, describing the details and why the company can make the guarantee. Say goodbye to the anxiety and disruption of unexpected downtime. HPE Nimble Storage has proven availability of 99.9999% across its installed base and guarantees it for every customer and every array.
Some entrepreneurs feel as if the universe is working against them. It's a phenomenon called the headwinds/tailwinds effect.
Friday, October 12, 2018
Fidelitech takes a deeper look at how Microsoft Office 365 helps small business owner Scott Naucler and his three employees do their best work from anywhere - the office, a client site, or even 300 feet in the air atop a wind turbine. Office 365's AutoSave feature helps Turbine Test Services get the job done by automatically saving their changes as they work. If there's no Internet, the folks at Turbine Test Services don't stress! They know that AutoSave (a feature which is always-on) will sync their changes as soon as they're back online. Contact us today to find out how we can help you maximize the flexibility that Office 365 provides.
By combining the convenience of the Microsoft Azure public cloud with the control, security and flexibility of a datacenter, the HPE Proliant on Azure Stack solution helps drive digital transformation in a hybrid IT environment. With agility and simplicity at its core, it gives you the reliability and security you need to take your business to the next level.