Friday, November 30, 2018

Microsoft Dynamics for Customer Service

How do you keep track of your customers? Microsoft Dynamics 365 is the next generation of intelligent business applications that enable your organization to grow, evolve, and transform. These applications unify CRM and ERP capabilities with purpose-built applications that work seamlessly together to help manage specific business functions.

View: Microsoft Dynamics for Customer Service

Using cloud technologies to improve disaster recovery

Disaster lurks around every corner. You need a solution that can deliver peace of mind with a comprehensive solution. By using Microsoft System Center Data Protection Manager and SQL Data Sync to improve application resilience and performance in the cloud, Microsoft IT helps ensure that business applications are always available, and data is protected in case of disaster.

View: Using cloud technologies to improve disaster recovery

Azure Backup datasheet

Your data is more important to your organization than ever before. In today's technological world, having the tools to back up your information is vital to success. Azure Backup helps you retain rapidly increasing amounts of data while keeping storage costs low. It makes it easy for you to back up and restore your most important information when the unexpected happens.

View: Azure Backup datasheet

Empowering your organization to embrace a data culture with Power BI

Companies are generating an amazing amount of data, but do they know how to use it? Often, the answer is "not really." You need to leverage a solution that can help your employees understand what your data is telling them. With Microsoft Power BI, you have access to manipulate, learn from, and act on your data. Use Power BI to explore, gain crucial insights, and make decisions in new and exciting ways. Contact Fidelitech to learn more on how we can help you integrate Power BI today.

View: Empowering your organization to embrace a data culture with Power BI

Thursday, November 29, 2018

SQL Server 2017 Datasheet

Data is an important part of any modern business. Why not use a data platform with intelligence and security already built in? Microsoft SQL Server 2017 provides extras without extra cost, along with best-in-class performance and flexibility for your on-premises needs. Contact Fidelitech today to find out how we can help you integrate SQL Server for industry-leading performance and security.

View: SQL Server 2017 Datasheet

Inside Office 365

No Internet connection? No problem! #Office365 lets you access and edit documents from anywhere, anytime--online or offline.

Don't Miss Another Post from Fidelitech

IT is revolutionizing the way small businesses get stuff done. Sign up for emails that keep you posted on how IT can help your company grow.

View: Don't Miss Another Post from Fidelitech

Bionic kids: Office 365 and Limbitless are building mechanical limbs through collaboration

Office 365 is bringing the technology of tomorrow to the creators of today. For any organization, collaboration is the key to success. It's certainly behind the success of The Limbitless Project that makes affordable 3D printed bionic limbs for kids. The Limbitless Project uses Office 365 to bring the necessary people together to make these little miracles happen. How will your organization collaborate with Office 365?

Wednesday, November 28, 2018

Transform your business with collaborative technology

The one thing that helped a WWII crew pull off the impossible can help to transform modern-day businesses. Read about the power of teamwork and learn tips to cultivate collaboration.


The Connected Enterprise

In today's digital marketplace, everything is connected. At Henkel, their products link them to the important moments in the everyday lives of their customers. As such, they are always looking for ways to streamline processes and get to market as efficiently as possible. With Microsoft Office 365, they have the tools to simplify the way they work, allowing them to connect with colleagues and customers better. A modern workplace is key to success. Office 365 enables you to simplify and succeed.

The Next Phase Of The Cloud Computing Revolution Is Here

Cloud computing is here to stay. While you may not think your organization is ready for the journey, if ease of access to data, improving your security, and realizing huge savings on your IT budget weren't enough, with Microsoft Azure, you can easily migrate some or all of your data to the cloud depending on your needs. There's no need to migrate everything, giving you the ability to create a phased approach to adopting the cloud. That's Azure empowering you to transform your business.


Rise from the depths: Azure cloud services empower organizations to transform

Oceaneering International's vessel can generate up to 10 TBs of data every day. Putting that data into the hands of their customers used to take 7 months. Now with the help of Azure cloud services, they can upload data to the cloud in a matter of days. Azure has transformed Oceaneering International for the better. Imagine the savings that you could realize within your own organization by integrating Azure.

Tuesday, November 27, 2018

Are you smart or do you just think you are?

What's important to your customers? Without the ability to truly understand your data, you might be doing your customers a disservice. Don't confuse your ability to collect data with your ability to interpret the data. That's where Azure comes in. Azure will help you make sense of your data, providing you with the knowledge you need to make informed decisions, so you can get the results you expect.


Tend to your data, that's the goal: Real Madrid on real-time data analysis

Real Madrid's goalkeepers analyze 9,000 videos each year. To analyze that much data, they need an analytics program that provides them with flexibility, mobility, and speed so they can keep their eye on the ball. Real uses Azure Analytics to help them analyze data in real time; now they can train and develop strategies that will lead them to stopping goals and making wins. Speed and ease of use are essential in any industry. Azure can provide those abilities to any organization.

Making Artificial Intelligence a force for positive change in the workplace

According to a Dell Technologies and Vanson Bourne survey, business leaders have mixed feelings about whether AI will bring productivity to the workplace and their employees. While there's some debate as to what the long-term effects of AI will be, one thing is certain, the power of AI is undeniably applicable to every industry, big or small. Microsoft technology is empowering people and organizations all over the world to achieve more by harnessing the power of AI. Contact us to find out more.


Steve Gleason on technology and making ideas come to life

Microsoft empowers people to achieve more by making their ideas come to life. For Steve Gleason, a former pro football player living with ALS, Microsoft AI gives a voice to the voiceless. Microsoft is harnessing the explosion of digital data and computational power through AI to enable collaboration between people and machines that extend the human ability to sense, learn, and understand. Join Steve as he narrates this powerful video and see how Microsoft can help you achieve greater things.

Monday, November 26, 2018

Alberta Pacific-- Achieving IT Excellence with Nimble Storage

This customer success story shows how a major pulp manufacturer achieved dramatic, immediate results when it moved to all-flash Nimble storage to address productivity declines from poor storage performance and IT complexity.

View: Alberta Pacific-- Achieving IT Excellence with Nimble Storage

Gartner Magic Quadrant for Solid-State Arrays

Solid-state arrays offer storage guarantees that reduce IT project risk, optimize costs, and offer extensive software features and transparent integration with hypervisors and applications. This Magic Quadrant will help IT leaders better understand SSA vendors' positioning in the market.


Friday, November 23, 2018

Siemens and HPE Achieve a Server Centric View with Nimble Storage

This video shows how Siemens leverages HPE Nimble Storage Adaptive Flash Arrays to not only improve day-to-day business, but also drive processes that enhance customer support and speed new product design and delivery on a global scale.

Redefining the Standard for System Availability

This business white paper dives into the details of how Nimble, an HPE company, delivers the highest measured availability in the storage industry by combining robust system design with next-generation predictive analytics.

View: Redefining the Standard for System Availability

A Customer Data Platform Picks Up Where CRM Leaves Off

If you're not leveraging the power of a customer data platform, you might not truly understand your customers. With big data and a modern data platform, your business can drive customer experience to new heights. Azure is that modern data platform. With native AI--you can unlock insights faster from all your data, on-premises and in the cloud. Fidelitech and Microsoft are here to help. Contact us to find out how we can help you navigate your journey to the cloud.


Thursday, November 22, 2018

Missing Children Society of Canada

Helping find children isn't an easy business, but Missing Children Society of Canada is using Microsoft Azure and Xamarin to leverage Canada's social networks to bring missing children home. Azure gives them the scale they need to optimize their use of social media and supports rapid scaling required to take on millions of users. With Fidelitech and Microsoft, you can leverage the same power. Contact us to find out more.

Technology Trends That Will Radically Change The Face Of Customer Care

Customer service has been around for a long time. But with new tech, customer service is changing rapidly. Microsoft Dynamics 365 has the capability to radically improve your customer service experience. Drive business results with next-generation, multi-channel applications that infuse artificial intelligence (AI), mixed reality, social, and mobile capabilities for rapid innovation.


Customer story: Providence St. Joseph Health

Providence St. Joseph Health is moving beyond the typical call center to provide more personalized experiences for patients. Liaisons from its Patient & Provider Engagement Center are solving industry-wide challenges--creating more personalized patient experiences, better addressing patient needs, and helping patients access the right care with the right providers.

10 Things To Consider When It Comes To Disaster Recovery

Just as you would stock your home with supplies before a hurricane, it's necessary to prepare your IT infrastructure and operations before a proverbial storm hits. With Azure, you can use a litany of products and services to help recover and in many cases prevent disasters from rocking your organization.


Wednesday, November 21, 2018

Customer story: Allscripts

Having a reliable and secure IT service provider was more than acquiring 1,000 VMs needed to run the show. Allscripts, a leading healthcare software manufacturer, acquired two companies in 2017. To ensure their new datacenter assets had a home fast, they brought on Microsoft Azure. The reliability of built-in disaster recovery protections means Allscripts doesn't have to worry about losing their data. You can do the same.

Why Cloud (By Default) Gives You Security You Couldn't Afford Otherwise

Regardless of your industry, security should be a top concern. That's what makes moving to the cloud so attractive for IT pros. The increased mobility, flexibility, and ability to go serverless all have their place but the default security upgrade you receive by moving to the cloud is undeniably one of the greatest benefits. Microsoft and Fidelitech can help you find the solution that's right for your organization. Contact us today to find out more.


Customer story: TransBlue

Flexibility and mobility are important for any businesses operating in today's digital age. Especially for small businesses. Without a robust IT department, TransBlue took on the challenge of modernizing their workplace with Microsoft 365. With tools like Skype and Teams, they can collaborate from afar saving them time and resources. Fidelitech wants to help you modernize your workplace. Contact us today for more information on how we can help.

Microsoft AI Commercial Featuring Common

In this video, Fidelitech presents the truth about Microsoft AI technology. It's not the achievement. It's the tool that supports the people who make achievements. Empowering people to do greater things and make ideas come to life. With more power at your fingertips than any other generation before you, Microsoft AI is focusing that power to help you achieve more.

Tuesday, November 20, 2018

Microsoft Azure: Turning tiny insects into big data

Using the Microsoft Azure, epidemiologists can analyze over 100 million pieces of DNA in every sample they collect, identifying where diseases come from and how they spread. With the cloud, researchers can accomplish in hours what used to take months, and when you're dealing with diseases, every second counts. Microsoft Azure is the transformational force working behind the scenes to empower researchers to stop diseases before they spread.

Microsoft Office: Made for Achieving

Any organization that wants to achieve something that matters can't do it alone. In this video, Microsoft describes how it's reinventing productivity around people. Taking collaboration fueled by intelligence and the flexibility to work with anyone, anywhere to a whole new level. It's a premium connected experience grounded in trust, not a collection of products. That's the core Microsoft Office 365 ambition, helping people focus their energy on purpose rather than process, allowing them to achieve what matters most.

Real Madrid - Jose Angel Sanchez - Managing Director

Through their own channels, Real Madrid is ready to engage fans wherever in the world they might be. Thanks to Microsoft Azure Analytics, Real can create a targeted communications strategy for every fan, boosting their bond and facilitating a bidirectional relationship. Real Madrid is undergoing a revolution, opening new doors and creating incredible opportunities for the club.

Henkel and Microsoft Office 365 Modern Desktop

This week, Fidelitech looks at how Microsoft Office 365 helps Henkel make the workplace more effective and enable people to do their best work. With Office 365, employees connect via Skype, analyze data instantly with Power BI, and simplify their IT workload and administration with consistent interfaces across applications and platforms. Your employees will no longer have to struggle with how they are going to share and cooperate on a project; they will have the tools to do so.

Monday, November 19, 2018

Could Your Business Survive the Next Hurricane Harvey?

Would your business have survived Hurricane Harvey or Irma? Take the time to craft a disaster plan that protects your employees, your data and your company's future.


Office 365 Helps One Man Scale His Brand

Fidelitech takes a deeper look at how Microsoft Office 365 helps Bryce McDonald, a solo entrepreneur who runs DAY 1 Wake, a wakesurf board making business, scale his home-based business out to the world. Office 365 helps Bryce get the job done because it is always-up-to-date, letting him work easily and flexibly, whether it be in the office, or while wakesurfing on the lake. Contact us today to find out how we can help you do the same.

Friday, November 16, 2018

5 Reasons to Choose HPE for Your Microsoft Azure Stack Solution

This video show how HPE ProLiant for Microsoft® Azure® Stack simplifies development, management and security of the hybrid cloud highlighting the top 5 reasons it's the best choice for business.

Delivering Azure-Consistent Services from Your Data Center

This white paper looks at the factors driving a need for hybrid IT models as well as the building blocks of an effective hybrid IT strategy and resulting benefits. It provides an overview of how HPE ProLiant on Microsoft Azure Stack helps businesses accelerate the delivery of hybrid cloud services.

View: Delivering Azure-Consistent Services from Your Data Center

Don't miss another post from Fidelitech

To receive updates from Fidelitech, and to learn more about how we can help with Data and AI applications, subscribe today!

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Customer story: City of Corona

Kyle wants the best for his community and family; that's why he chooses to serve his city. As an IT pro, Kyle saw problems with how the local government used IT. To connect the many departments of the Corona Government, Kyle chose the cloud. Using Microsoft 365 and Azure, Kyle ensures his city has the right tools they need to keep operations going. With real-time data analysis and AI tools, it's easy to facilitate meaningful change to an organization.

Thursday, November 15, 2018

Customer story: Fleet Complete

Shortly after a surge in business, which mobile-workforce-management company Fleet Complete referred to as "man your battle stations" mode, the company kicked into disaster recovery mode. In January 2018, the Fleet Complete head office in Toronto, Canada, was flooded. Although many employees could not access the office, with cloud technology, including Microsoft Azure and Microsoft Dynamics 365, the company remained completely operational amidst disaster.

Customer story: RLH Corporation

Discover how Red Lion Hotels Corporation used Dynamics 365, Microsoft Teams, and Office 365 to digitally transform their internal processes to drive higher guest satisfaction. Faced with data-quality issues, the challenges of combining two legacy CRM platforms, and a need to improve internal communications, RLH Corporation consolidated disparate systems into a single platform.

Customer story: Chesterfield County

Watch how Virginia's Chesterfield County Department of Social Services recently transformed its outdated workplace using cloud technology. Using Microsoft Dynamics 365, the department streamlined manual processes and siloed data to improve efficiency and productivity across their entire team.

Cloud Security

This infographic provides an overview of security, privacy, and compliance in Azure.

View: Cloud Security

Wednesday, November 14, 2018

Why Enterprises That Value Security Trust Microsoft Azure

This blog from BizTech shows how the Microsoft Azure cloud computing platform helps businesses become more agile and flexible while still protecting applications and data, providing an overview of the platform's core security features.


Simplified Pricing Process Now Takes Minutes Instead of Days

This customer testimonial describes how Azure HDInsight helps PROS -- a SaaS pricing technology provider to manufacturing, distribution, services and airline companies -- empower customers to turn complex calculations and high data volumes into accurate, competitive and profitable pricing strategies.

View: Simplified Pricing Process Now Takes Minutes Instead of Days

Transforming the Global Retail Market with AI

In a world continuously demanding efficiency and speed, Rubikloud leverages the cloud, AI and machine learning to change how retailers approach mass promotional planning and maximization of customer lifetime value. This video shows how Microsoft Azure provides a scalable means for computations and helps Rubikloud change the way retailers grow their business in the context of the millions of factors that influence business decisions about promotions and customers.

Azure and Power BI

This blog provides a brief tutorial of the different Azure connections available in Power BI, and the variety of intelligence solutions they enable you to create.


Tuesday, November 13, 2018

Embracing the Cloud in Sunny California: A City's Story of Digital Transformation

Explore how by moving its mission‐critical IT infrastructure to the Microsoft Azure cloud, the city of Corona, California has improved outcomes by accelerating innovation, increasing insight and simplifying collaboration through digital transformation. Learn how the City benefits from better continuity, faster deployment and stronger security on an integrated platform that includes Microsoft Azure Government, Office 365 and Power BI.


The Productivity Puzzle: How to Get the Very Best Out of Your People in the Modern Workplace

This Ebook provides tips for solving the productivity puzzle in the modern workplace with a focus on the link between productivity and quality as well as the importance of environment, culture and tools.

View: The Productivity Puzzle: How to Get the Very Best Out of Your People in the Modern Workplace

Surface Empowers Marc Eaman of Adobe

From the boardroom to the plane to the stage, Marc Eaman, Director, Experience Cloud at Adobe uses Surface Book to empower his mission to share the virtues of digital transformation, worldwide.

12 Microsoft Power BI success stories

Microsoft Power BI provides organizations with self-service business intelligence tools that allow users to analyze, visualize and share data using the familiar Microsoft Excel spreadsheet. Here are 12 success stories built on Power BI.


Monday, November 12, 2018

Office 365 Tip: Creating Dashboards using PowerView

Learn how to create a dashboard to visualize data insights and publish through Sharepoint.

Office 365 Spreads One Man's Love for the Lake to the World

In this video Fidelitech takes a look at how Microsoft Office 365 helps solo entrepreneur Bryce McDonald tap into the power of the cloud to manage the vendor and customer relationships that help him scale his home-based wakesurf board making business, DAY 1 Wake, out to the world - without sacrificing the thing that matters to him most, his family. Contact us today to find out how we can help you do the same.

Thursday, November 8, 2018

HPE Nimble Storage All-Flash Arrays

This datasheet provides an overview of the features and benefits of HPE Nimble Storage All Flash Arrays, highlighting the factors that make it the perfect combination of flash storage and predictive analytics.

View: HPE Nimble Storage All-Flash Arrays

Can Machine Learning Prevent Application Downtime?

This Nimble Storage report reveals the true causes of application slow downs and disruptions, based on the results of a machine learning-driven analysis of more than 12,000 app-data gap issues experienced by over 7,500 users. In addition, it explores the advantages of preventing app-data gap issues with a storage solution that incorporates machine learning and predictive analytics, and recommends factors to look for when evaluating solutions.

View: Can Machine Learning Prevent Application Downtime?

Wednesday, November 7, 2018

Microsoft Power BI Premium White Paper

At Fidelitech we know our customers work hard to analyze data and share insights using Power BI. As you watch your small business grow into a large enterprise, you may find it's time to upgrade your data analytics software to Microsoft Power BI Premium. To help our customers, we've developed this white paper that describes Power BI Premium, both as it exists when launched and how it will evolve. We believe that by articulating the full vision, you can better understand how to leverage Premium most effectively in your organization.

View: Microsoft Power BI Premium White Paper

How to grant and restrict access to data

Using Power BI, customers can connect to hundreds of data sources, simplify data prep, and drive ad hoc analysis. Power BI even sends them alerts when data changes and lets users drill down for more details. Give your customers a winning edge by helping them squeeze more meaning out of their data.

View: How to grant and restrict access to data

Securing your mobile devices and data in an ever-more connected world

Cyber attacks are becoming more sophisticated, requiring better protection. That's why, at Fidelitech, we work diligently to inform our customers about new ways to meet today's security challenges. In this paper, we'll consider why blending on-site security with Mobile Device Management will give you a more flexible way to secure your mobile devices, data, and user identities, so your business gets the full benefits of the latest trends in IT.

View: Securing your mobile devices and data in an ever-more connected world

Microsoft Surface family--functionality driving productivity

With the Surface family, it has never been easier or more enjoyable to sync with teams, meet deadlines, and keep projects on track. The Surface family provides an improved delivery medium of the already powerful and responsive software and tools you expect from Microsoft.

View: Microsoft Surface family--functionality driving productivity

Tuesday, November 6, 2018

Microsoft Practice Development Playbook: Artificial Intelligence

Conceptualizing and growing your Artificial Intelligence (AI) practice can be a complicated and time-consuming process. At Fidelitech we recognize the effort our customers put into their AI practice. To help our customers facilitate the planning process, we've come up with this Artificial Intelligence playbook. This playbook defines how to take an AI practice from concept to growth in five stages, providing clarity and direction for your organization's leadership.

View: Microsoft Practice Development Playbook: Artificial Intelligence

Artificial Intelligence at the Intelligent Edge

With Azure, you can reduce time to market by leveraging an agile and productive AI framework. Gain transformative insights from customers by spending less time collecting data and more time investigating and planning your strategy.

View: Artificial Intelligence at the Intelligent Edge

Microsoft Practice Development Playbook: Data Platform & Analytics

Analytics are an important part of any business. That's why at Fidelitech we are constantly coming up with ways that you can improve your Azure services-focused practice with Data Platform & Analytics. This playbook will provide an overview of the areas of expertise within your Data Platform & Analytics practice, dive into the details about the nature of the business opportunity, and identify key Microsoft products and services.

View: Microsoft Practice Development Playbook: Data Platform & Analytics

Data Analytics Around the World with Azure

Power BI is a cloud-based business analytics service that gives you a single view of your most critical business data. Monitor the health of your business using a live, easy-to-use dashboard, create rich interactive reports with Power BI Desktop and access your data from anywhere with native Power BI mobile apps.

View: Data Analytics Around the World with Azure

Monday, November 5, 2018

Microsoft Practice Development Playbook: Security

With the average cost per security breach in the US at $17 million, you can't afford to let a security breach happen to your business. That's why, at Fidelitech, we strive to educate and provide resources to our customers so that you can maximize the Microsoft security tools that will keep your organization protected. This playbook outlines ways that your enterprise can recognize and capitalize on Microsoft security solutions.

View: Microsoft Practice Development Playbook: Security

Secure your data in the cloud with Azure

Data integrity is everything. That's why #Azure delivers unified security management and advanced threat protection across your customers' hybrid-cloud workloads.

View: Secure your data in the cloud with Azure

Friday, November 2, 2018

Mitigate Data Disasters with Azure - Infographic

Even minor outages are unacceptable. With data as their lifeblood, your customers need a failsafe disaster-recovery solution that ensures constant, uninterrupted access.

View: Mitigate Data Disasters with Azure - Infographic

Thursday, November 1, 2018

Today's Innovative Businesses: Focusing on What Matters Most - Infographic

The ability to automate business processes with Office 365 frees you from spending time doing mundane and recurring tasks. Microsoft Forms lets you collect data faster than before, and Microsoft Flow lets you create automated processes to make use of it. With intelligence and productivity at its core, Office 365 gives you the insights and assistance to do your best work.

View: Today's Innovative Businesses: Focusing on What Matters Most - Infographic