Tuesday, December 17, 2019

Small and Mid-Size Businesses Need to Focus on Cybersecurity

Contrary to popular opinion, small and mid-size businesses are at a greater risk for a cybersecurity attack than large corporations. But because many SMBs assume they're not at risk, they rarely invest in security measures that could save their businesses. Read this article for more on the real impact of a data breach on SMBs and what you can do to protect your business.

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Dealing with security issues in-house?

Illustration of fact revealing 62% of small businesses lack the in-house skills to address security issues.

Monday, December 16, 2019

Customer story: iSalon

For UK-based business iSalon, protecting sensitive customer data is their top priority. iSalon provides software and management systems to over 2,000 hair salons, and most of their customers are small business owners who have poured their life savings into their companies. iSalon depends on security technology from Microsoft 365 Business to defend against information loss and cyberattacks like malware and malicious URLs. And with employees scattered across the UK, collaboration and productivity tools keep employees connected and engaged.

Wednesday, December 11, 2019

Shift your business into overdrive. Subscribe today.

More than ever before, organizations are augmenting human skills, ingenuity, and business acumen with data analytics, productivity, and enterprise solutions to gain a competitive edge. Subscribe today to stay informed on how solutions like Dynamics 365, Power BI, and other Microsoft services and solutions are enabling modern businesses to take the lead over competitors and finish first in the marketplace.

View: Shift your business into overdrive. Subscribe today.

Tuesday, December 10, 2019

Never miss a post—never miss an opportunity. Subscribe today.

For team members to work in concert together, they need a set of tools designed to work in concert together. Office 365, with Microsoft Teams at the center, enables real-time communication and collaboration among team members, whether they're located across the hall or across the world. And with business intelligence solutions like Microsoft Power BI hosted in Azure, data can be shared and analyzed across the entire enterprise to uncover insights that can help improve the business as a whole. Subscribe now to stay informed on how Teams, Office 365, and other leading Microsoft solutions can help elevate and transform communication, collaboration, and teamwork throughout your organization.

View: Never miss a post—never miss an opportunity. Subscribe today.

How to prevent business secrets from walking out the door

This graphic highlights a quote from a security professional, describing how a threat moved through the network encrypting files.

Protect your company with security solutions from Microsoft

Every company needs to have an updated security strategy—we're looking at you, small businesses. In a digital landscape that's constantly evolving, now's the time to adopt a cloud-based security solution to defend customer data against cyberattacks. Want to secure your customers' sensitive data? Contact us to learn more.

View: Protect your company with security solutions from Microsoft

Customer story: Jack's Diving Locker

Jack's Diving Locker, a scuba diving and snorkel educational facility, uses Microsoft 365 Business to securely run their business and to streamline their outreach efforts. Since adopting a cloud-based security and communication solution, its founders have grown their business from five sets of gear and a Volkswagen van to a company with two retail stores and five boats at two harbors. They use security tools, like Microsoft Intune, to protect company data and devices and to ensure that business is conducted securely and efficiently. With help from Microsoft 365 Business, Jack's Diving Locker has expanded into a global ocean conservation and education company, teaching people all over the world to preserve and protect our oceans.

Finishing first with Renault Sports Formula One and Dynamics 365

To monitor every aspect of performance, a Renault Sports Formula One race car is outfitted with over 200 sensors that generate more than 35 billion data points over a typical race weekend. Since two or more sensors can be matched to form around 20,000 different virtual channels, cars relay an enormous volume of data back to the Renault Sports team during races and tests. By pairing Azure-based Dynamics 365 for Operations with Microsoft Power BI, the Renault Sports team can bring up and track this data in real time, enabling them to make exact modifications and adjustments at lightning speed to squeeze more performance out of the car. Watch this short video to see how the Renault Sports Formula One team capitalizes on the features of Dynamics 365 for Operations and Microsoft Azure to make its cars faster than ever and reach the finish line first.

Monday, December 9, 2019

AEG delivers unforgettable entertainment experiences to fans using Microsoft technologies

Why would a sports fan or music fan choose to attend a live event rather than watch the game from home or listen to their favorite band on headphones? For AEG, a global entertainment company that owns and operates 100+ facilities across four continents as well as produces concerts, festival, and special events, the answer is simple: it's the experience. More to the point, it's the whole experience—not just the event itself, but also everything else surrounding it, from ticket purchases and event access to the pomp and circumstance during the event, all for the express purpose of delivering a more visceral and unforgettable experience for fans. To achieve all of these things—as well as simplify the business side of producing and hosting a larger-than-life event—AEG relies on Office 365, Microsoft Teams, Power BI, and Azure cloud to analyze and share massive amounts of data across its diverse business units, and utilizes Surface devices and the new Surface Hub to enable employees to meaningfully interact with this data. Watch this lively video to see how Microsoft technology is helping AEG not only deliver singular experiences to fans, but also redefine the business of entertainment in the digital age.

Wednesday, December 4, 2019

Technology's Impact on Employee Experience: Balancing Overload Versus Enablement

Adopting technology in the workplace is a double-edged sword. It's key to maintaining a competitive advantage in the marketplace and increasing workplace productivity, but it can also compromise connection and lead to isolation. Check out this article for tips on how to use technology to build a better individual employee experience and a more connected company culture. Do you want help improving communication and teamwork in your company? You've come to the right place. Contact us at Fidelitechto learn more.

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Tuesday, December 3, 2019

Average Cost of an SMB Data Breach

This graphic highlights research showing the average cost of a data breach for an SMB is $120K.

Making choices with data and AI

How do we, as human beings, make decisions? While most people would like to believe that they take a rational, calculated approach by considering all the variables, research shows that we go with our "gut feeling" instead about 95 percent of the time. In his Forbes article entitled "Making Choices With Data And AI," author Mark Robinson discusses the proper role of AI in human decision making. AI shouldn't be making decisions for us, he contends, but rather, guide us by interpreting the data at hand and presenting the facts and variables surrounding a given choice—effectively balancing out our "gut feeling" with rational objectivity. Read the full article to learn how AI-assisted decision making can help guide your business toward greater growth and success by mitigating human bias in choice.

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How Online Collaboration Tools Could Help Your Business

It's no secret that teamwork is one of the key ingredients to a successful business. But in today's interconnected, wireless world, teams don't necessarily need to be in the same location to make teamwork work—that is, as long as each team member is equipped with the right tools for collaborating and communicating on a project. So how do you determine which tools are right for your organization and teams, and what should you look for when evaluating prospective solutions? Read this Lifewire article, "The Benefits of Online Collaboration Tools," to see what author Gabriela Warren feels are the greatest benefits of adopting such tools and, by extension, what features you should look for when shopping around.

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Customer Story: Clifton Coffee Recap

From the start, leaders at Clifton Coffee Roasters (CCR) knew they wanted to go beyond just roasting coffee. They wanted to empower other coffee companies to succeed. Now they provide technical support, delivery service, and back-of-house training to coffee shops across the UK, in addition to providing all of the products needed to run a coffee company. But it wasn't always that way. In the company's early days, the team had a difficult time coming together, with employees scattered across the UK and no reliable means to connect them. Once they adopted a teamwork solution to improve internal communication, teamwork became easy and the business took off. The rest is history. Want to take cues from CCR's teamwork game? Contact us for help getting started.

Silicon Root of Trust Deep Dive

This video shows how the HPE iLO 5 chip and Silicon Root of Trust protects HPE servers from attacks with a walk-through of intrusion detection and firmware recovery processes.

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Monday, December 2, 2019

7 ways AI can help improve decision making for marketers

No longer just science fiction, AI has the potential to radically change just about every aspect of modern life, especially business. From automating simple tasks to more complex feats like uncovering insights from massive volumes of unstructured data, AI is fast emerging as one of the centerpieces of digital transformation, not least of all for its ability to assist with critical business decisions. View the infographic to discover seven ways how AI can help drive better decisions for marketers, and for businesses in general.

View: 7 ways AI can help improve decision making for marketers

Spend a day in the life with physician Dr. Thomas

Dr. Thomas is an oncologist whose day is divided among seeing patients, reviewing charts and x-rays, meeting with colleagues remotely and in-person, and improving patient services at his practice. With so many tasks to do and only a finite number of hours during the day, Dr. Thomas relies heavily on Microsoft Teams to prepare for upcoming appointments, review confidential patient information, and follow up with nurses and radiologists on test results. He also utilizes Power BI dashboards to visualize and address trends in his practice, like patient wait times and quality of care issues. View the infographic for a play-by-play account of Dr. Thomas' day, and how Teams and tools like Power BI enable him to more effectively focus on patient care.

View: Spend a day in the life with physician Dr. Thomas

Wednesday, November 27, 2019

Subscribe today. Be future-ready tomorrow.

If you're like most organizations, you've probably already invested in data technologies for the express purpose of uncovering actionable insights from your business data. But have you given any thought as to how these technologies can complement one another over time to create a truly agile and responsive data solution--one that not only provides insights today, but can accommodate changing business needs and conditions tomorrow? Subscribe now to learn how Microsoft Power Platform--comprising Power BI, Power Apps, and Microsoft Flow--can help you build the foundation for an end-to-end data analytics solution that's got you covered in the present and the future.

View: Subscribe today. Be future-ready tomorrow.

Tuesday, November 26, 2019

Never miss an opportunity by never missing a post. Subscribe now!

From communicating and collaborating with others to simply getting day-to-day tasks completed on your own, there's no greater tool for productivity than Microsoft Teams. And with Teams as the hub for communication within Office 365, your organization can move closer to realizing the promise of the digital workplace. Subscribe now to stay informed on how Teams, Office 365, and other leading Microsoft solutions can help elevate and transform communication, collaboration, and teamwork throughout your organization.

View: Never miss an opportunity by never missing a post. Subscribe now!

Spend a day in the life with retail store manager Alex

Alex is a retail store manager whose day is divided among attending meetings, reviewing store performance metrics, coordinating product refreshes, preparing presentations, and interviewing prospective employees. With so many tasks to do and only a finite number of hours in the day, Alex relies heavily on Microsoft Teams to get everything done--from recruiting and training staff to collaborating with vendors and developing marketing campaigns. View the infographic for a play-by-play account of Alex's day and how Teams enables him to get things done quickly and efficiently.

View: Spend a day in the life with retail store manager Alex

Is Your Technology at Risk?

Conceptual graphic on cybersecurity risk.

Unblocking Workplace Collaboration: 5 Tools and Strategies

Did you know that up to 80% of workers' time is spent on collaborative activities like responding to emails and attending meetings? This guide to promoting a more collaborative workplace culture outlines common communication breakdowns in the modern workplace and provides strategies to help customers communicate and collaborate more effectively.

View: Unblocking Workplace Collaboration: 5 Tools and Strategies

Airport security officer-turned-developer helps Heathrow book a faster journey to digital transformation

At Heathrow Airport, an airplane takes off every 45 seconds and nearly 80 million passengers are served annually, making it the busiest airport in Europe. As you might imagine, daily activities involved in running the airport--such as baggage handling, security, maintenance, and the like--add up to a staggering volume of paperwork that requires an equally staggering number of hours to complete. Amidst the bustle, one security officer identified a way that Heathrow could save both time and resources by digitizing certain security processes. He researched several Microsoft Power Platform blogs, taught himself how to code, and used Power BI, Power Apps, and Microsoft Flow to create a suite of apps that has not only saved 288 hours in data entry and eliminated 11,000 sheets of paper for security operations, but has also helped Heathrow Airport leap forward on its digital transformation journey. Watch the video to see how airport security officer Samit Saini helped transform Heathrow--and his own career--using Microsoft Power Platform.

Monday, November 25, 2019

How HPE's Silicon Root of Trust Powers Server Security

This 5-minute video provides an overview of the capabilities that make HPE servers the most secure in the industry with a focus on the Silicon Root of Trust and how it was developed.

Help customers bring teams and resources together with Microsoft technology

Digital teamwork tools are changing the way teams do business: Today, more than 30% of businesses use advanced communication tools in conference rooms. With Teamwork solutions from Microsoft, you can facilitate better communication among your teams by using cloud-based email technology and calendaring services. You can also ensure that your teams are aligned with web conferencing and group chat. And that's just the beginning. Contact us to see how your company can benefit from our enterprise-grade communication technology.

View: Help customers bring teams and resources together with Microsoft technology

How NASCAR team Hendrick Motorsports uses Microsoft Teams to win races

Unlike any other competition, NASCAR is a sport where just one second of time can mean the difference between first place and a distant tenth. As such, racing teams like Hendrick Motorsports are always searching for ways to squeeze out another fraction of a second in performance. When NASCAR changed its rules to open up access to different data streams from each car--such as speed, brake level, and throttle position, coupled with GPS location--Hendrick needed a solution for generating actionable insights from this real-time telemetry information, and for sharing this information in real time with various stakeholders. To achieve this high-speed collaboration, Hendrick turned to Microsoft Teams for its efficient communication capabilities accessible in a single, convenient location, and for the solution's enterprise-grade, end-to-end security. Watch the video to see how Hendrick Motorsports is using Microsoft Teams to translate real-time racing telemetry into lightning-fast decisions and faster race car performance.

Wednesday, November 20, 2019

Small Business Security Breaches

58% of all security breaches in 2018 took place at small businesses.

Five Benefits And Three Challenges Technology Can Bring To Global Companies

By now, you know that technology brings numerous advances in communication for your teams, but are you familiar with the most specific benefits teamwork technology has to offer? This article asserts that communication technology translates to faster communication, enhanced efficiency, and profit boosts for your employees, all essential components to connecting your teams and resources. Check out this article to learn more.

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Tuesday, November 19, 2019

6 ways you're getting teamwork wrong

All it takes to put together a winning team is finding the most talented people possible, assigning them to the same project, telling them the requirements and deadline, and then letting them run wild...right? Not so, says Sharon Florentine--in fact, far from it. In her article for CIO magazine entitled "6 ways you're getting teamwork wrong," Ms. Florentine draws a clear distinction between assumption and reality when it comes to teamwork, outlining what it really takes to assemble a truly superb group for getting the job done. Check out the full article before you put together your next mission-critical team.

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Digital transformation isn't what you think it is--so what is it?

When the same phrase is used so frequently and over an extended period of time, two things typically happen: first, it officially achieves buzzword status; and second, it begins to lose its meaning. Among the tech industry's pool of du jour buzzwords, perhaps none is more prominent and overhyped--if not misunderstood--than "digital transformation." In his insightful Forbes article entitled "Digital Transformation Is Not What You Think It Is," author Jamie Notter argues that it is culture, and not digital, that today's organizations should focus on when it comes to digitally transforming themselves. In other words, identify what cultural changes will help make your business successful, then adopt technology to support and advance those goals. Check out the full article to get Mr. Notter's unique take on what "digital transformation" really means for your business--and more important, what it really entails.

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Customer Story: Clifton Coffee | Bring Teams Together

Before switching to Teamwork solutions from Microsoft, employees at Clifton Coffee Roasters (CCR) would physically print out all documents, fill them out by hand, and then bring them into the office, where they would get scanned and entered into a computer. Sounds tedious, right? Powered by Microsoft, CCR team members communicate better than ever. Now, their team members stay connected from almost anywhere in the world they are individually located. With flexible communication tools like Forms, employees can contribute and work together on shared documents from personal devices. No printing or scanning required. Check out this video to learn how CCR connected their teams and resources with help from Microsoft solutions. And contact us to learn how you can too.

Prioritize culture during digital transformation

For many organizations, digital transformation means integrating digital into every facet of the business, making digital the focus of every activity and process. But is that really the right approach? For a growing number of businesses, digital is increasingly being viewed as an enabler of broader business objectives rather than the end state or goal. In other words, many businesses are identifying what cultural changes need to take place to bring about success, and then adopting digital technologies to achieve that success. Like digital transformation itself, this shift in mindset is a journey--starting with recognizing the obstacles to digital transformation, the key attributes of a true digital culture, and how to overcome the former to become the latter. View the infographic to see what the journey's all about.

View: Prioritize culture during digital transformation

Spend a day in the life with financial pro Adira

Adira is a senior project manager at a bank who works seamlessly between her laptop at the office and her tablet at home, relying on Microsoft Teams, OneNote within Teams, and Power BI dashboards to collaborate and share with team members. View this infographic to follow Adira through a typical day and to see how Teams enables her to get through her day productively and efficiently.

View: Spend a day in the life with financial pro Adira

Wednesday, November 13, 2019

Your digital transformation journey starts here. Subscribe now.

Where is your organization in its digital transformation journey--or are you still uncertain where and how to begin? Subscribe now to stay informed on how Microsoft Dynamics 365 and Teams can help jump start digital transformation for your business by centralizing communications, enhancing collaboration, and streamlining processes and workflow--ultimately boosting your productivity and increasing your competitiveness.

View: Your digital transformation journey starts here. Subscribe now.

Don't just see your data--visualize it with Power BI. Subscribe now and never overlook a post.

Anyone can see their data--very few can make sense of it. But with Microsoft Power BI, you'll be able to not only visualize your data, but also extract insights from it to help modernize and streamline your business. Power BI, alongside Microsoft Azure and other Microsoft tools, offers an unbeatable solution for performing real-time analytics, visualizing the results, and leveraging insights to improve business processes, increase productivity, and ultimately gain a competitive edge. Subscribe now to learn how Power BI can help you see your business in a whole new way.

View: Don't just see your data--visualize it with Power BI. Subscribe now and never overlook a post.

Tuesday, November 12, 2019

Put your finger--and business--on the pulse of the modern workplace. Subscribe today and never miss a beat.

With today's increasingly global business environment comes the need for increasingly global collaboration tools. Microsoft 365, with Teams at the heart of communications, provides the tools and capabilities today's organizations and businesses need to not only collaborate with colleagues and peers across the world, but equally important, to also take that first critical step toward transforming their traditional workspaces into modern digital workplaces. Subscribe now to stay informed on how Teams at the center of Microsoft 365 can help elevate and transform communication, collaboration, and teamwork throughout your entire organization.

View: Put your finger--and business--on the pulse of the modern workplace. Subscribe today and never miss a beat.

Crash course in Office 365: How it can help you grow your business

Your customers are probably already taking advantage of Office applications like Word, PowerPoint, and Excel. But do they know that Office 365 gives them the capability to access content from any device, or allows them to leverage the power of AI to create more impactful content? Check out this guide for more on how Office 365 can help your customers protect their sensitive data and accomplish more in their workday.

View: Crash course in Office 365: How it can help you grow your business

Create a connected guest experience with Microsoft technology

Employees who work with outside companies save time and money. With Teamwork solutions from Microsoft, they can easily share workspace, which results in $759,493 saved over three years. That's huge! Now, you can deliver a cost-effective solution that will allow you to easily work with teams outside of your company. And, you can secure and preserve company data when sharing information with external users. Check out this infographic--which shows industry trends, pain points, and proof points--to learn more.

View: Create a connected guest experience with Microsoft technology

HPE Extends Its Cybersecurity Capabilities and Earns Two Cyber Catalyst Designations

This blog article on Forbes talks about how HPE is extending its cybersecurity capabilities and how those moves have helped earn two Cyber Catalyst designations. The article goes into what the Cyber Catalyst designations are and why they matter for IT security as a whole.

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Digital transformation helps REGINA MARIA deliver better customer care and healthier business processes

REGINA MARIA is the leading provider of private healthcare services in Romania, with three internationally accredited hospitals, 45 of its own clinics, 5,500 employees, and an extensive partner network comprising almost 300 other institutions. The organization is already far along the path toward digital transformation and prides itself on being the most digital healthcare company in Romania, but it's always looking for ways to further expand its digital capabilities and utilize technology to help its patients as well as its business. Microsoft Dynamics 365 for Sales and Microsoft Teams provided just such an opportunity--including a new virtual assistant in Teams named "Ana" that has helped reduce approval processes for managers from days and weeks down to hours and minutes. Watch this video to learn how key Microsoft technologies have enabled REGINA MARIA to not only greatly improve customer experiences, but also vastly improve business processes, resulting in 20 percent better database accuracy and 50 percent faster complaint resolution.

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Monday, November 11, 2019

Data analyst and "oldest nerd in Guatemala" with ALS types with his eyes to modernize his clients' businesses

Can you teach an old nerd new tricks? For Otto Knoke, the self-proclaimed "oldest nerd in Guatemala" who has suffered from ALS for 20 years, the answer is a resounding yes. An admitted (and proud) workaholic, the 60-year-old data analyst is a well known fixture of the Guatemalan business community, having helped modernize the banking industry by introducing ATMs into the country 20 years ago. Sadly, right around that same time, Knoke was diagnosed with ALS (better known as Lou Gehrig's disease), and was told he only had two years to live. But rather than give in to the disease, Knoke relentlessly researched ways in which technology could help him overcome his condition and thrive--a determination and drive which has paid off. Today, some two decades later, Knoke has become the first person in Guatemala to use Microsoft's new eye-tracking software for Windows 10, called Eye Control, enabling him to literally type with his eyes and use Microsoft Power BI to analyze his clients' business data. For Knoke, who has always been a tech early adopter, this revolutionary Microsoft technology has not only helped his business continue to boom, but more important, it's enabled him to communicate more meaningfully with his loved ones and strengthen those relationships. Watch this truly fascinating and inspiring video to learn Otto Knoke's full story.

Microsoft Teams delivers healthy, real-time global collaboration for Heart Research Institute (HRI) in Australia

Cardiovascular disease is the world's leading cause of death, a statistic that Australia-based Heart Research Institute (HRI) is working diligently to change. Dedicated to saving lives and minimizing the impact of heart-related illnesses on patients globally, HRI is involved with over 150 international research projects each year which require frequent collaboration with other researchers from around the world--a necessity often hampered in the past by the institute's outdated, unsecure, and largely underused collaboration tools. All that changed when Microsoft partner Dimension Data deployed Microsoft 365 across HRI, with Teams at the heart of the organization's communications. With Microsoft 365 and Teams, HRI can now compare results, share data, and collaborate on documents in real time with researchers in different countries and hemispheres, representing a critical first step for HRI toward realizing the promise of the modern workplace. Watch and share this short video to learn how Microsoft 365 and Teams are enabling cutting-edge communication for a cutting-edge research facility.

Wednesday, November 6, 2019

Managing Remote Employees? Spot This Problem and Improve Productivity

While this article focuses on creating successful business relationships among teams that work remotely, at its core it's about how to drive meaningful communication among team members. Building and maintaining good relationships is the backbone of any successful company. When employees feel comfortable while engaging in constructive discourse and have personal rapport conducive to exchanging ideas and working toward a common goal, workplace productivity and profit feel the impact. Want to encourage your teams to do their best work? Check out this article for more on how you can help your customers foster better communication in their teams.

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The 5 Habits Of Successful Sales Leaders

If you distilled the best practice for sales leaders, what would it look like? Kevin Kruse, CEO of LEADx has complied his 5 top habits for sales managers to foster a top sales team. Learn how he sees your role as coach, how to give feedback and more! Next, use Dynamics 365 to optimize your team's productivity by automating routine tasks and embedding familiar tools such as LinkedIn, Outlook, Excel etc. right into your sales process. Couldn't be easier! Great sales managers develop 5 habits to engage their team members.

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Tuesday, November 5, 2019

Stitch Fix's radical data-driven way to sell clothes is reinventing retail

When you think of AI powerhouses, a fashion house may not be what first comes to mind. But capsule wardrobe company Stitch Fix is perfecting the art. In this article in Fast Company, learn how Stitch Fix relies on algorithms to drive all aspects of the business from selecting clothes for clients to running the warehouse. Their innovative Style Shuffle allows clients to rate clothing images each day, feeding the algorithm and refining the clothes offered to that customer. Customer comments after they've received a Fix give valuable feedback to clothing manufacturers on the minutiae of fit as well as style--a level of feedback they never get from retail. This is the kind of pooling of data you get with the modern business intelligence of Power Bi and Azure. You can build and innovate with choice and flexibility. And you have visual drag and drop data exploration and interactive reporting right at your fingertips.

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5 Ways to Inspire Creativity and Innovation in Your Employees

Scott Duffy, entrepreneur and author of the book "Breakthrough," let us in on how to foster creative teamwork by breaking your staff out of the office mindset. In this Entrepreneur Magazine article, he shares tips to help you build experimentation in your team and create comfort around risk. Read on to learn how to foster inspiration and innovation!

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Customer Story: Clifton Coffee | Connect and Collaborate

Clifton Coffee Roasters (CCR) was the first specialty coffee roaster to adopt the Teamwork solutions from Microsoft platform, which means they're breaking new ground in communications methods for their industry. As the company expands, they depend on Teamwork solutions from Microsoft to manage their growth, drive innovation, and help their employees connect in the most meaningful and productive ways possible. Want to increase productivity and drive innovation in your business? Check out this video to see how CCR lead the way in communications innovation in their industry, and then contact us to learn more.

HPE InfoSight: Artificial Intelligence for Your Hybrid Cloud World

This brochure provides an overview of HPE InfoSight and the benefits of machine learning, predictive support automation and AI-driven management.

View: HPE InfoSight: Artificial Intelligence for Your Hybrid Cloud World

Transform interactions with Microsoft Dynamics 365!

Real time insights and embedded intelligence transform your customer interactions. Understand the impact of the buyer's journey. Target the right audience with dynamic segmentation. Bring together insights from multiple channels to give you unmatched advantage! Transform your selling with Microsoft Dynamics 365!

View: Transform interactions with Microsoft Dynamics 365!

Monday, November 4, 2019

5 reasons to choose Microsoft Power BI over Tableau

How do Microsoft's Power BI and Tableau compare? And how do you choose? Check out these five factors to consider as you evaluate the best solution for your data needs.

View: 5 reasons to choose Microsoft Power BI over Tableau

Day in the life - IT project manager

Join Jamal, IT project manager, as he navigates his day with the help of Microsoft Teams. With the mobile app, he joins the daily stand up meeting and reviews the daily activity feed. He reviews status and trends in the dashboard and tasks by owner in the planner. With the cloud-based meeting app. he can review past meetings and he tracks finances in another tab. Check out how Microsoft Teams makes his planning so much smoother with a secure location that brings together everything teams needs to be productive.

View: Day in the life - IT project manager

Wednesday, October 30, 2019

A day in the life - Marketing

Meet Pam, a marketer who's planning an event while running the rest of her marketing operation. She can check her activity feed at home before leaving for work to see the priorities for the day. She can join a status meeting remotely using Microsoft Teams and using OneDrive-lined documents she can share documents, co-edit files in PowerPoint, Excel and access outside apps like Adobe Creative Cloud, Hootsuite and much more. Take a look and explore how Microsoft Teams can bring together everything a team needs to be productive!

View: A day in the life - Marketing

Microsoft Power BI Premium

If you're trying to find the best solution for your data analysis needs, read this white paper to get the inside details on what Power BI offers. Dedicated capacity, ability to work within your firewall with an on-premises server, the ability to build and distribute solutions broadly, higher dataset refresh rates and much more, including a peek at future feature sets.

View: Microsoft Power BI Premium

6 Strategies to boost sales productivity: A guide to modernizing your growing business

This guide will give you six strategies for meeting your sales challenges. You'll get tips on how to meet customers at any point in the possibly non-linear journey, implement seamless solutions, ease onboarding and alignment, and get holistic performance insights. 92% of sales organizations rank sales engagement platforms as critical to their success.(1) You can help your customers make this critical move and find a solution that scales with their business--Dynamics 365. (1) Craig Rosenberg, "Sales Engagement - the Definitive Guide," TOPO, accessed January 15, 2019

View: 6 Strategies to boost sales productivity: A guide to modernizing your growing business

Tuesday, October 29, 2019

Six types of remote workers and how to support them

How can you improve and enable productivity across your team? This e-book outlines different types of remote workers and how you can best encourage their success, from addressing specific technical needs to making it easier for employees to work from anywhere, on any device.

View: Six types of remote workers and how to support them

Help customers work from almost anywhere, on any device, with Microsoft technology

More than 50% of employees report that mobile technology helps them achieve work-life balance by enhancing productivity. We know that you probably want to empower your employees to work remotely, but we also recognize that it can be a struggle to enable remote workers and enhance mobility within companies. Don't worry--we can help. With the latest communication technology from Microsoft, you can connect the tools and services that employees use every day in a single hub for easy access. You can also help increase productivity by integrating team chats and files, and you can even reduce your company's overhead by saving money on office space as employees are able to work remotely. Check out this infographic for industry trends, pain points, proof points, and more on why you should adopt a teamwork platform from Microsoft. And contact us to help you build it.

View: Help customers work from almost anywhere, on any device, with Microsoft technology

3 Steps to Artificial Intelligence (AI) and big data analytics

By 2021, AI augmentation will generate $2.9 trillion in business value. This makes the adoption of artificial intelligence, data and analytics a priority for companies that want to stay relevant. Watch this video for an overview of challenges related to AI adoption and how by automating business processes, organizations can gain deeper insights into data, customers and the competition.

The Adecco Group connects a global workforce through innovative and collaborative technologies

As a global leader in professional staffing, career transition, and talent mobility, the Adecco Group has been transforming the world of work. They help customers embrace the changing employment landscape and develop new ways of working. With 34,000 team members across the globe, they needed more effective ways to collaborate in real time and a better way to access data for driving good decisions. Microsoft 365 equips HR leaders with the people data needed to drive business and cultural transformation. Now these leaders can tap into the idea of working out loud and stimulating employee creativity with Microsoft Teams. And with Power BI, they've unlocked data so they can get the analysis they need, right on the spot! Check out how Adecco is creating the future of work in these two brief videos!

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New Belgium Brewery and Microsoft Dynamics - The CRM Story

"We have fun. We make fun. We share fun. The future is bright," that's what we heard from the New Belgium Brewing Company. What's CRM powers all this fun? Microsoft Dynamics 365, of course! "Technology now is a natural extension of how we do our job. And that tech must fit into the experience that we're trying to give to our co-workers and our customers," the brewer says. In this video, discover how Dynamics helps New Belgium Brewing discover the best path to reaching each and every buyer and engaging with personalized content.

Monday, October 28, 2019

Lowe's moves to the cloud to empower employees and personalize customer service

Lowe's is the second-largest home improvement company in the world and is headquartered in Mooresville, North Carolina. With a purpose of "helping people love where they live," the company wanted to create a modern workplace for employees and provide cloud-based productivity tools. Lowe's decided to deploy Microsoft Office 365, giving employees anytime access to productivity tools from any device. Now employees can find the information they need faster, work together more easily, and develop more attentive, personalized customer relationships.

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Wednesday, October 23, 2019

Here Is the One Question You Need to Ask Your Sales Team

What's the one question to ask your sales team to empower them to achieve more? Check out this article from award-winning researcher, sales expert and tech entrepreneur, David Priemer. In Entrepreneur, David shares advice for selling more, faster and with less friction --encouraging organizations to unveil "blockers and blind spots lurking in the dark corners of your sales operation."

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Take customer engagement to a whole new level

Engagement matters to technology buyers. Check out this infographic to see how combining Dynamics 365 for Sales, Office 365 and LinkedIn Sales Navigator helps customers break through roadblocks to better sales efficiency by bringing relationship data together for actionable insights. Get out from under the complexity of disconnected tools, data and processes once and for all!

View: Take customer engagement to a whole new level

Tuesday, October 22, 2019

Want To Be A Remote Worker? Get These Digital Skills

How can digital skills enable your employees to work remotely? With the right communication tools and apps geared toward facilitating better teamwork, the benefits of working remotely can include increased productivity and reduced downtime, not to mention hitting that sweet spot in work-life balance. Does your team need help navigating communication tools and apps? Contact us to learn how we can help you create a connected digital workspace.

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IDC Whitepaper: Cloud-Based Predictive Analytics Becoming a Critical Source of Vendor Differentiation in Enterprise Storage

As enterprise storage vendors focus on driving improved customer experiences across their installed bases, cloud-based predictive analytics platforms are replacing traditional remote monitoring. This white paper defines cloud-based predictive analytics, discusses evolving storage requirements driving their rise, and looks at how these platforms drive incremental value for customers in performance, availability, management, recovery and IT infrastructure planning. It dives deep into the advantages of the HPE InfoSight cloud-based predictive analytics platform, highlighting how it drives value for customers.

View: IDC Whitepaper: Cloud-Based Predictive Analytics Becoming a Critical Source of Vendor Differentiation in Enterprise Storage

Creating World-Class Collaboration In A Global Team

Teams in today's modern workplace are often multi-office or even multi-continent affairs. As a result, team cohesion can challenge the best managers. In this Forbes article, "Creating world-class collaboration in a global team," learn how Kim DeLine, the COO for Elevate K-12, engages a distributed workforce in her role at the leading live streaming company in the education field. With Microsoft Teams, you can connect across geographical and organization boundaries, run status updates and team building with remote workers via a cloud-based meeting solution, and foster a culture of knowledge sharing. See how important it is to explain the "why" with a multi-cultural office and encourage an understanding of purpose during times of change.

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Good Decision Making Requires Good Data

In our data centric times, it's easy to equate lots of data with good data. Catch this article, "Good Decision Making Requires Good Data" in Entrepreneur Magazine. Author George Deeb of Red Rocket Ventures gives personal examples of thinking he had the data thing down and then realizing the need to continue to refine their AI efforts to have accurate and meaningful data. With Microsoft's AI Builder layered onto the Power Platform, you can ensure it will be easy to build dashboards, apps, and workflows. Get the information you need to run your business, whatever your field.

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Customer Story: Clifton Coffee | Work From Anywhere

Clifton Coffee Roasters always had far-reaching ambitions. They needed to maximize efficiency in their company and create a better way for employees to communicate, no matter where they were individually located. With Teamwork solutions from Microsoft, their employees could work from virtually anywhere, on any device. With features like video conferencing and instant messaging, Microsoft Teamwork solutions help employees work more effectively. And with employees empowered to work remotely, Clifton Coffee Roasters created the digital office of its dreams.

Monday, October 21, 2019

A day in the life - sales with Microsoft Teams

April, a sales rep, is looking to grow her company's Midwest customer base. See how she starts her day finding a lead in Microsoft Teams and then uses Dynamics and Power BI to dig out connections that turn that lead into an opportunity. By 5pm she now has a new resource to amp up more sales opportunities in the region. Check out this infographic to see what deal building looks like with Microsoft Teams!

View: A day in the life - sales with Microsoft Teams

Microsoft Cortana unlocks data's full potential

Modern business is being transformed by three major trends: Big data, the cloud and intelligence. The winners will master all three. Learn how Microsoft Cortana can get you there by unlocking the full potential of your data. Remove the divide between IT and the business side of your operation and empower your whole workforce to access data and drive better decisions. Transform data into intelligent action with Power BI and Microsoft Azure.

View: Microsoft Cortana unlocks data's full potential

Wednesday, October 16, 2019

What Is Mixed Reality And What Does It Mean for Enterprise?

AI will change the way businesses operate, but could it also change the way we see as well? Check out this article, which explores how the powerful combination of AI and mixed reality could transform the way we work by putting the information we need directly in front us. Then contact us to learn how you can plan for and implement AI and advanced tech into your business and workplace.

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Data locked in silos prevents your teams from fully accessing all the info they need to remain competitive. Microsoft Power BI and Azure give your team the ability to leverage a secure, simple-to-manage infrastructure to analyze data and view reports when and where they're needed --across any device, online and offline. Make collaboration and data sharing easier and more engaging across teams with stunning visuals; plus, simple data discovery and reporting. Discover how Power BI can transform analytics with business intelligence like you've never seen before.

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How can cloud-based predictive analytics advance your enterprise storage?

This blog discusses the need for cloud-based predictive analytics to meet growing storage demands. Read it for guidance on choosing the right provider.

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The Ultimate Meeting Guide

How could your employees benefit if you improved your businesses everyday meetings? With meeting best practices, you can improve your company's bottom line and value your employees' time. Sounds good, right? Check out this eBook for more information on how to achieve simple, direct meetings focused on clear action items. Want to improve your employees communication in all aspects across your business? Contact our team to learn how we can help level up your communication game.

View: The Ultimate Meeting Guide

A Day in the Life of a Construction Pro with Microsoft Teams

Sofia is a construction company superintendent who works at multiple sites and uses Teams to keep her schedule and projects all in one place. View this infographic to get a glimpse of a day in Sofia's life -- and how she uses productivity, collaboration, BI and enterprise mobility tools in Teams to stay on track.

View: A Day in the Life of a Construction Pro with Microsoft Teams

Tuesday, October 15, 2019

Customer story: Dr. Mae Jemison and Defying Gravity: Women in Space

What better way to learn about the contributions women have made to space exploration than directly from Dr. Mae Jemison, the first woman of color in space. Dr. Jemison is collaborating with Microsoft HoloLens to offer the visitors of Smithsonian's Museum Day a lesson they'll never forget. At Fidelitech, we believe in the power technology to inform, empower, and inspire. How can you use AI and advanced technology to transform your business? Contact us today to find out.

Don't Settle for Two-Tiered IT: Introduce Cloud-Like Benefits Into Your Company Data Center

This analyst report from Frost & Sullivan explores the challenges of placing workloads in the public cloud and alternative approaches to bringing cloud benefits to the data center without the risk-- including a consumption-based IT model.

View: Don't Settle for Two-Tiered IT: Introduce Cloud-Like Benefits Into Your Company Data Center

Help customers work together with Microsoft technology

The landscape of teamwork is changing. Did you know that 83% of employees depend on technology to work together? We know many businesses struggle with disjointed file sharing and dispersed resources. If it sounds like we're describing your company, don't worry--we can help. Now you can take the hassle out of workplace communication with Teamwork solutions from Microsoft. With an integrated Teamwork solution, your employees can bring their teams and resources together, connect with users outside the company, and even work remotely. What are you waiting for? Check out this infographic for more on how your company can benefit from a comprehensive teamwork solution.

View: Help customers work together with Microsoft technology

Employee empowerment bears fruit

Early adopters of Office 365, Fruit of the Loom uses Microsoft Teams to combine tools that allow 30,000 associates to collaborate across locations and countries around the world. The video in this episode tells the Fruit of the Loom story -- showing that no company is too established to transform. Watch it to discover how Microsoft Teams empowers employees to effectively express ideas and unlock creativity by bringing together chat, meeting, calling, Office 365 apps and third-party tools -- all in one place. In a world where enterprise-grade security and compliance are non-negotiable, Microsoft Teams gives Fruit of the Loom the protection it needs to create a secure culture of knowledge sharing and creativity.

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Victrex finds best way to map their sales pipeline

Victrex Business Unit Director Andy Walton's a tough customer. He's worked with multiple CRM systems and knows just what he wants. When it became clear he needed a better way to capture and track data on all the contacts that influence buying decisions, he found his solution in Microsoft Dynamics 365. Watch this video to discover how Victrix uses Dynamics to map a sustainable business pipeline that enables sales to engage at scale and personalize outreach.

Monday, October 14, 2019

Virgin Atlantic improves internal customer service with Power BI and PowerApps

At Virgin Atlantic, Manuela Pichler and the Business Systems Development team is focused on being the world's most-loved airline -- a goal that requires creating quick wins and tactical development solutions. To achieve this goal, Manuela adopted Microsoft PowerApps to simplify and accelerate app development by connecting business data with Power BI. Watch this video to discover what Manuela and her team are able to achieve by using Microsoft Modern BI to simplify collaboration and data sharing and get quick access to data insights anytime and anywhere. From improving customer service to ensuring safety and compliance to sparking innovation -- Microsoft PowerApps and Dynamics 365 give Virgin Atlantic everything it needs to help business and field workers excel while bringing more love to the travel experience.

Wednesday, October 9, 2019

The Intelligent Data Platform - Solving problems faster

Meet the Intelligent Data Platform from HPE. It predicts and resolves problems, scales ahead of demand, & moves data easily to where it needs to be. So, are you ready to unlock your data's potential?

Lackluster Teamwork? Tips For Boosting Performance

How can you improve teamwork for your team? And what does successful teamwork look like for employees across different generations? Research shows that regular constructive feedback is key to making employees feel that their contributions are valued, especially among younger workers. This in turn translates to increased motivation among all employees and a reinforcement of the team's core values. Check out this article for more on how to help engage your employees and facilitate better teamwork.

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Satya Nadella On Microsoft's New Age Of Intelligence

"Microsoft was born to do a certain set of things. We're about empowering people in organizations all over the world to achieve more. In today's world, we want to use AI to achieve that." That's Microsoft CEO Satya Nadella, crisply explaining the company's artificial-intelligence vision in an interview with Fast Company. Read the article for a look at how Microsoft aims to tie everything from Cortana to HoloLens to Office to Azure into one amazing AI experience.

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Tuesday, October 8, 2019

The Importance of Teamwork and Collaboration

We live in a world of constant disruption where business models are undergoing constant change. This article explores the impact of these trends on collaboration and teamwork and the most important skills for the 2020 workplace.

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Microsoft's vision for AI in the enterprise

The broad applicability of AI offers exciting possibilities, but it can be so broad that businesses struggle to visualize their first step to implementation. At Fidelitech, we believe AI's true transformative potential lies in reimagining the role of data and AI in our day-to-day business and decision making. Check out this e-book to learn more about what this might look like for your business.

View: Microsoft's vision for AI in the enterprise

Integrating your enterprise resource planning system with customer relationship management

A priority of many businesses is integrating ERP software with their Customer Relationship Management (CRM) system. Read this article to discover the timesaving and data-related benefits these connections provide.

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Develop AI with Azure Machine Learning

What's holding your business back from using AI to turn your data into actionable insights? Azure Machine Learning makes AI more accessible to businesses of all sizes and experience levels by reducing cost and helping you create and manage your modules. But you don't have to go it alone. We can help you assess your business needs and adopt the right AI solution. Contact us today to learn how we can help transform your business with AI.

View: Develop AI with Azure Machine Learning

Customer Story: Clifton Coffee Overview

For Clifton Coffee Roasters, the first step to growing their business was to improve internal communication within the company. In the past, communication among team members was extremely disjointed, so it was challenging for team members to connect in an efficient manner. And as the business expanded and more employees were onboarded, the communication breakdown became even worse. Enter Teamwork solutions from Microsoft. With a streamlined communication strategy that provided a single hub for company resources and multiple methods for team members to connect no matter where they were individually located, Clifton Coffee Roasters was able to grow into one of the UK's premier coffee companies. Contact our team to see how we can help transform your business with an upgraded teamwork platform.

Monday, October 7, 2019

Map to Your Customers' Sales Expectations

Check out this infographic to see how Dynamics 365 for Sales integrates with LinkedIn and familiar Office 365 applications like Outlook to make it easy for you to navigate common sales challenges and deliver delightful customer experiences.

View: Map to Your Customers' Sales Expectations

A Day in the Life - Compliance

Meet Diego, a Compliance Officer who works closely with his company's IT team to ensure employees abide by internal policies and regulations set by regulatory bodies. Check out this infographic to see how Diego uses productivity and collaboration tools in Teams across his devices throughout the day to review, define, enforce and report on compliance policies to prevent unethical, illegal, improper and under-use of resources.

View: A Day in the Life - Compliance

How Modern BI Delivers Insights to Anyone, Anywhere, At Any Time.

By the 2020s, only 25% of companies on the S&P 500 will be ones that exist today. An astounding 75% will be companies not on the index today. Check out this infographic to for an overview of how Power BI helps organizations thrive in a world of change by delivering insights to anyone, anywhere at any time.

View: How Modern BI Delivers Insights to Anyone, Anywhere, At Any Time.

Thursday, October 3, 2019

How AI Will Augment Human Creativity

AI can and will replace rote work and repetitive tasks in business and aspects of everyday life. It can also help to unlock human potential. Creativity is becoming more attainable--and more valuable--than ever before and your business can realize that value easier with a simple to use AI platform. Contact us today to learn how Microsoft AI can help empower your employees to create and achieve more.

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Wednesday, October 2, 2019

Semitour Uses Hyperconvergence to Modernize its System

In this case study, tourism management company, Semitour, describes how HPE SimpliVity helped it modernize infrastructure to improve availability, data security and ticketing management.

View: Semitour Uses Hyperconvergence to Modernize its System

Open up a new line of communication. Subscribe now.

Teamwork is more important than ever for today's businesses--and Microsoft Teams makes it easier than ever for your business to begin realizing the promise of a digital workspace. Subscribe now to stay informed on how Teams, as the hub in Office 365, can elevate and transform communication, collaboration, and teamwork throughout your entire organization.

View: Open up a new line of communication. Subscribe now.

Close the deal today. Subscribe now.

Today's sales professionals are stretched thin. They're on double the teams as only a few years ago, sales cycles are longer and more complex, and they're more mobile than ever before. Subscribe now to stay informed on how Microsoft Dynamics 365 is enabling modern sales pros to close more deals and increase productivity with tools and capabilities that help streamline sales processes, improve collaboration, and intelligently guide them toward optimal outcomes.

View: Close the deal today. Subscribe now.

Empower your business with Power BI! Subscribe now and never miss a post.

Business data is multiplying exponentially. To put this data to work for your business and gain a competitive advantage, you need an end-to-end analytics solution that's not only fast, secure, and easy to use, but more important, also places this data at the fingertips of everyone in your organization, enabling anyone to transform business data into actionable insights. Microsoft Power BI and Azure offer an unbeatable combination for analytics that enables your business to maximize the potential of its data by performing real-time analytics, visualizing the results, and leveraging insights to improve business processes, increase productivity, and ultimately gain a more competitive footing. Subscribe now to learn how Power BI and Azure, and other Microsoft solutions, can help your business excel.

View: Empower your business with Power BI! Subscribe now and never miss a post.

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Did you know that having resources available in Microsoft Teamwork solutions reduces downtime by 15%? The benefit to your company productivity can be huge. Want to propel your business forward and change the way your team communicates? Subscribe now to learn how you can change the way your team works together.

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Tuesday, October 1, 2019

Customer story: Seattle Children's Hospital explores new avenues of research with Microsoft Genomics

AI is doing more for businesses than increasing the bottom line. It's bringing exciting new opportunities for change and discovery, especially in the medical field. Seattle Children's Hospital, in partnership with Microsoft Genomics, uses AI to process vast amounts of data in the search for a SIDS cure. But AI isn't just for world class hospitals. Your business can use AI to process more data than ever before. Contact us today to learn how we can empower your firm to transform with AI.

IDC Whitepaper: Datacenters Leverage HPE SimpliVity to Drive Operational Simplicity, Improve Performance, and Other Critical Datacenter Benefits

This whitepaper offers insights from an IDC study revealing the increase in use of HCI and the benefits businesses are seeing with HPE SimpliVity.

View: IDC Whitepaper: Datacenters Leverage HPE SimpliVity to Drive Operational Simplicity, Improve Performance, and Other Critical Datacenter Benefits

Customer Story: Clifton Coffee

Clifton Coffee Roasters (CCR) is a popular coffee company that profited from the recent boom in café culture. As Clifton Coffee Roasters' business grew, so did the company leaders' ambitions. They credit digital business and communication tools from Microsoft with helping them to grow and scale their business. Now, they provide additional services like technical support and delivery service to coffee shops across the UK. Check out this video to see how Clifton Coffee Roasters upgraded their teamwork strategy to grow their business.

HPE Locks Down Server Security

This report from Moor Insights and Strategy outlines the main problems businesses face maintaining security and compliance, demonstrates why hardware is a rising issue and shows how HPE helps enable end-to-end security.

View: HPE Locks Down Server Security

A new generation of communication tools for a new generation of Alcoa workers

At the Alcoa plant in the distant coastal town of Fjardaal, Iceland, employees relied on a magnetic board to assign and trade shifts, while standard email was used to communicate critical information from one shift to the next--both of which required people to be physically present to retrieve messages or confirm changes in shift assignments. The adoption of Microsoft Teams transformed these otherwise manual tasks into a workflow better suited to a new generation of digitally savvy Alcoa employees who all carry smartphones. With Teams, company-wide announcements are now made with the confidence that everyone will see them via their devices, regardless of location, while operational information is quickly disseminated and passed along from one shift to the next to improve processes, safety, and efficiency. Watch the video to see how Teams is delivering the future of communication to a new generation of Alcoa plant personnel.

Monday, September 30, 2019

Japanese waitress and self-taught Power BI and Azure developer digitally transforms her restaurant--and the industry

For Akiyoshi Shinobu, a waitress at Ebiya restaurant in Ise, Japan, creating superb dining experience for customers and a great place to work for colleagues has always been a passion. To accomplish both, she enrolled in a nearby computer school, and on her own time, taught herself Microsoft Power BI and Azure, and also became proficient in machine learning and A.I. Her immediate goal was to visualize the data generated by customer visits in order to improve the dining experience, deliver better service, and reduce food waste by the restaurant. Today, the applications that she developed for Ebiya have been so effective, and become so well respected, that other restaurants and larger enterprises in the food service industry are calling upon Akiyoshi to help solve their problems. Watch the video to learn more about her incredible story.

Modernize and empower sales teams with Microsoft Dynamics 365 for Sales Professionals

On average, sellers work with 6.8 stakeholders and 16 colleagues per deal, which makes sales cycles very long and extremely complex. To further complicate matters, today's sellers are on twice as many teams as they were a few years ago. Clearly, legacy methods of storing and accessing customer information, tracking the status of deals in progress, collaborating with mobile colleagues, and maintaining a "big picture" view of every moving part are not sufficient for today's on-the-go sales professionals. That's where Microsoft Dynamics 365 provides a competitive advantage. Watch this short video to learn how Dynamics 365 can help modernize seller productivity with a simpler, more streamlined way to build sales momentum, close more deals, and boost productivity.

Wednesday, September 25, 2019

We All Knew Tech Would Make Work Better

By 2025, 75% of the workforce will be comprised of Millennials. What are you doing to modernize your workplace? Today, the answers are increasingly nuanced, characterized by a cycle of changes in the workplace. After a revolution in the workplace spurred by technology, companies are finding that a balanced approach may be the most effective. Explore this article to learn more.

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Intelligent economies: AI's transformation of industries and society

AI has already begun to transform businesses. It's only a matter of time before it touches nearly all aspects of society. This offers both exciting possibilities and inherent complications. This survey takes a step back to look at where we are, where we could go, and the impact AI will have on the world stage. Want to see where your industry is headed and the direct impact to your business? Contact us today to find out how we can help you plan for the AI transformation.

View: Intelligent economies: AI's transformation of industries and society

HPE SimpliVity: Powerhouse HCI

This solution brief walks through the features and benefits of HPE SimpliVity, showing how it helps organizations balance IT management and digital transformation priorities.

View: HPE SimpliVity: Powerhouse HCI

Tuesday, September 24, 2019

Microsoft a Leader in The Forrester Wave™: Enterprise BI Platforms

In a crowded field of BI solutions providers, how can customers reliably identify an industry leader? By what criteria should they make such a judgment? In this Power BI blog entry, we address both questions by citing and linking to The Forrester Wave report for Q3 2019 that recognizes Microsoft as a leader in enterprise BI platforms, where we receive the highest score in the two categories of strategy and market presence. From the blog, customers can download the full Forrester report and see how Microsoft Power BI stacks up against competing solutions, as well as explore the differentiated features in the current enterprise BI market.

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AI is on the rise

AI's impact is growing. Soon it will reach beyond individual company success stories to touch entire industries and eventually society at large. In particular, executives are recognizing the impact AI will have on knowledge workers. Check out more insights from over 350 surveyed U.S. executives in this infographic. Want to learn how AI will influence your industry? Contact us today to learn how we can help you plan for the coming changes and adopt the right AI solution for your needs.

View: AI is on the rise

Hella Achieves a Fourfold Increase in IT Performance

This case study breaks down the challenges Hella faced with their old infrastructure, the benefit of working with an HPE partner and the specific improvements they've seen by building an HPE SimpliVity future-proof hyperconverged infrastructure.

View: Hella Achieves a Fourfold Increase in IT Performance

Customer Story: Think Up Consulting Recap

With its global client base increasing, Think Up Consulting needed to improve its remote working capabilities. Its VPN-based system sometimes made it difficult for employees to remotely access files. And without a centralized platform, employees wasted time switching between disparate systems. But with Windows 10 and Office 365, Think Up created a unified solution, increased productivity and security, improved efficacy, and reduced costs. Think Up Consulting empowers its employees to achieve more together. We can help you increase your global client base. Contact us to learn more.

Bringing remote patient care to remote patients with Microsoft Power BI and Azure

How do you deliver expert healthcare to the most remote towns and villages in South Africa, to the people who need it most? Dr. Raymond Campbell, founder of Phulukisa (which means "to heal" in the local language), turned to Microsoft for the answer. His solution: a cloud-enabled backpack that field doctors can take into remote areas across South Africa and use to screen patients for common diseases such as tuberculosis, HIV, diabetes, and heart disease. The data is then collected and uploaded to MySQL database in Azure, and the results are pushed back into Microsoft Power BI and delivered to doctors on the ground--all within a matter of minutes. Presented by Satya Nadella at the 2019 Inspire event, this short video illustrates how Microsoft solutions are enabling ordinary people with a vision to accomplish extraordinary things--and help save lives in the process.

Monday, September 23, 2019

Driving digital transformation with Microsoft Dynamics 365 to create an integrated, growth-enabling workplace

After growing into one of the largest hotel chains in the U.S., the Red Lion Hotel Corporation (RLH) faced the challenge of combining its internal siloed legacy platforms into a unified system that enabled data-driven decision making. Leveraging the robust capabilities of Microsoft Dynamics 365, RLH obtained accurate performance data analysis, created a more efficient and productive workplace environment, and gained a revenue-increasing ecosystem that fosters integration and scalability. Watch the video to learn more about their success story, then contact Fidelitech to learn how we can help your organization create its own success story.

Taking internal communication to the next level with Microsoft Teams

Microsoft Teams has transformed internal communications for today's businesses, delivering features that allow companies to customize workspaces, connect team members together, provide single-point access to assets, integrate third-party solutions, and more. In this video, you'll see how advanced communications tools and the integration of disparate CRM tools into Microsoft Teams enabled Red Lion Hotels (RLH) to up its hospitality game.

Thursday, September 19, 2019

4 ways AI helps business protect the environment

Protecting the environment is in everyone's best interest. The preservation of our natural resources means that the generations that follow us will continue to have the tools they need to survive and thrive. This article examines how new innovations in AI are giving businesses the information they need to make sustainable decisions that will ensure this future becomes a reality. Interested in using AI to reduce your own environmental impact? We at Fidelitech, are ready to help you get started.

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Wednesday, September 18, 2019

Customer Success Story - Basefarm

In this customer success story, Basefarm demonstrates the scalability and reliability benefits of HPE InfoSight and the importance of supporting growth through data analytics.

View: Customer Success Story - Basefarm

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Digital transformation is causing a tsunami of data; and adhering to the compliance standards being put in place to protect it is complicated. Subscribe today to stay informed about the Microsoft Cloud and Microsoft 365 solutions we offer to assess and manage compliance risk, protect sensitive data and respond efficiently to data discovery requests.

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Cost Savings and Business Benefits Enabled by Windows 10 Security Features

$1.1 million was saved by those using Windows 10 as a result of reduced productivity impact of malware infections. This Forrester Consulting study, commissioned by Microsoft, examines the Total Economic Impact™ of Windows 10 security features. Windows 10 provides a completely integrated solution, which impacts overall security and minimizes use of system resources. Check out the full study to learn more about Windows 10 features to better understand the benefits, costs, and risks associated with this investment with Fidelitech.

View: Cost Savings and Business Benefits Enabled by Windows 10 Security Features

Data-Minded Or Data-Blinded?

Collaboration and networks are about people not data. In this Forbes article, the CEO of Brainpool.ai, a worldwide network of AI and Machine Learning experts, explores opportunities and concerns around the use of network data analysis to transform organizations.

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Customer story: SilviaTerra maps the future of forests with Microsoft AI

Through Microsoft's AI for Good initiative, SilviaTerra has created the first high-resolution inventory of all US forests. What's next on their list? Democratizing that information to help all communities sustainably manage their precious natural resources. Check out their story in this video. At Fidelitech, we look forward to hearing more stories like this one as AI continues to open new doors for beneficial innovation. What doors might AI open for your business?

Tuesday, September 17, 2019

HPE SimpliVity: Helping Princeton Holding Keep Their Promise to Customers

This customer success story shows how insurance company Princeton Holding uses HPE SimpliVity to improve performance, security and storage. The video highlights the technical benefits of SimpliVity while also demonstrating the business benefits and ROI.

HPE InfoSight Artificial Intelligence for Your Hybrid Cloud World

This infographic provides valuable statistics and proof points to clearly demonstrate the power of HPE InfoSight.

View: HPE InfoSight Artificial Intelligence for Your Hybrid Cloud World

Reduce costs with Windows and Office

70% of small and midsize businesses (SMBs) reinvest saved money into their business thanks to the cloud. Simplify the process of keeping devices up to date while saving time, reducing costs, and gaining control. Check out this infographic--which shows industry trends, pain points, and proof points--to learn why and how. And to find the right Windows 10 and Office 365 solution for your business to reduce costs, contact our team at Fidelitech.

View: Reduce costs with Windows and Office

SQL Server 2017

SQL Server 2017 is now available on Linux and Docker! This infographic provides an overview of the SQL Server 2017 features that drive industry-leading performance and security. Check it out for an at-a-glance look at the benefits to your business.

View: SQL Server 2017

Climatec powered by Microsoft

Since 1975, Climatec has been a leading provider of energy solutions and building technologies. As the company grew, it needed a single, all-encompassing solution that could be used to connect multiple offices, adapt easily to business processes, and support employees while they are out in the field. Watch this video for insight on what Climatec achieved with a Microsoft solution for field service to help organize and automate business processes and give employees the data needed to deliver exceptional customer service.

Monday, September 16, 2019

Simplify your compliance journey with Microsoft 365

We live in a time where digital technology is profoundly impacting our lives, from the way we connect with each other to how we interpret our world. To thrive in this privacy-focused era, you need a trusted partner who can help you not only overcome the challenges but make the most of the opportunities that lie ahead. The Microsoft Cloud and Microsoft 365 are uniquely positioned to help you meet your compliance obligations. It offers a rich set of integrated solutions that leverage AI to help you assess and manage compliance risk, protect sensitive and business-critical data and respond efficiently to data discovery requests.

Wednesday, September 11, 2019

Quantifying the value of collaboration with Microsoft Teams

Employees save four hours each week with improved collaboration and information sharing, according to Forrester's Total Economic Impact™ Of Microsoft Teams. Microsoft Teams puts everything organizations need into one place. Everything from chats, meetings, calling, and Office 365 apps are brought together to make faster, more informed decisions in a single, intelligent hub. With Teams, every type of worker can be empowered to contribute their voice and take shared accountability for business outcomes. Read this blog to learn more and contact us at Fidelitech to get started today.

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Learn Azure in a Month of Lunches

Manning publishes high-quality books and videos for technology professionals like you. Use this special discount code to save 40% on all eBooks, pBooks, MEAPs, and liveVideo courses at manning.com-- including Learn Azure in a Month of Lunches. Just enter azuremsft in the Promotional Code box when you check out.

View: Learn Azure in a Month of Lunches

Tuesday, September 10, 2019

4 Keys to Satisfying 21st Century Customers

American Express data shows that nearly 60 percent of customers try a new brand or a company just to find better customer service. In fact, 89 percent of customers often swap to a company's direct competitor after bad service. These findings easily transport customer service from the category of business afterthought to the category of business priority. Read this article to discover four tips to building customer loyalty, and contact Fidelitech to learn how Microsoft solutions like Dynamics 365 for Field Service can support your efforts.

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Compliance Is The New Normal -- It's Time To Lock Down The Data

The recent anniversary of the General Data Protection Regulation (GDPR)'s implementation commemorated the first full year that businesses dealing with EU resident data have spent operating in this new regulatory environment. This article from Forbes highlights the broadening recognition and acceptance that privacy regulations aren't going away, and presents data showing that accelerating privacy regulation is a top concern of executives in 2019. It makes a case for using GDPR as a catalyst to establish broader data protection strategies and adopt technology that has a meaningful impact on data security.

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Human AI is here

AI is certainly exciting. But is it worth the investment required? To find out, Forbes surveyed 305 executives across multiple countries and industries. The results for companies embracing AI compared to those lagging behind present a clear picture of the importance of AI in growing companies. At Fidelitech, we believe AI is the clear choice for companies ready to take the next step in their development. Check out the findings of this survey and learn how you can grow your company using AI.

View: Human AI is here

How AI-powered organizations are getting ahead

77% of companies believe automation will result in better jobs. Already, we're seeing how AI can automate routine tasks, helping employees focus on the most fulfilling aspects of their jobs. Check out this infographic to learn more about how AI is changing the way we work. Ready to see these trends reflected in your own business? At Fidelitech, we're excited to help you get started.

View: How AI-powered organizations are getting ahead

Customer Story: Think Up Consulting | Reduce Costs

Brand strategy and change management firm, Think Up Consulting, has saved nearly $14,000, with more savings on the horizon, with Microsoft Teams. They've replaced several applications with Windows 10 and Office 365, which feature a wide range of productivity tools. With modern technologies, Think Up has significantly improved efficiency and reduced costs. Want to have cost savings like Think Up? Contact us at Fidelitech to learn more.

Monday, September 9, 2019

HPE Super 6: Unlock Data with AI

This infographic provides useful information on AI and digital transformation, highlighting common challenges and use cases and how HPE helps organizations at every stage of their AI journey.

View: HPE Super 6: Unlock Data with AI

Microsoft Super Bowl Commercial - Braylon O'Neill

Answering the question, "What is that we can do that is unique; that is impactful," guides the development of everything Microsoft delivers. In this video showing a Super Bowl commercial, discover how Microsoft technology empowers young Braylon O'Neill to do more, achieve more and experience courage in the face of opportunity.

Day in the life of a GDPR-ready DPO

Microsoft 365 and supporting tools help simplify compliance. This infographic takes you through a scenario using Microsoft 365 applications and integrated tools to implement updates required to comply with a regulatory change made in response to a data breach. Check it out to discover how your company can use Microsoft 365 controls to keep data safe and more easily comply with GDPR requirements.

View: Day in the life of a GDPR-ready DPO

Wednesday, September 4, 2019

Nine Essentials For Enabling An AI-Ready Culture And Business

New research from Forbes Insights shows that executives agree artificial intelligence (AI) is revolutionizing society, industries and their own companies. But even amid such widespread recognition of AI's potential, not all businesses are advancing as rapidly as others. In fact, of the 387 companies surveyed, only 19--just 5%--describe their existing AI [...]

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Make IT Smarter with Intelligent Storage

This business whitepaper provides insight on the main data management problems enterprises face today and shows how HPE Intelligent Storage provides cost reduction and more valuable data for the organization.

View: Make IT Smarter with Intelligent Storage

Salling Group: Big Data Enables In-store Retail Analytics for Increased Revenue and Reduced Waste

This case study highlights many common problems for all retailers and shows how Denmark's largest grocer, Salling Group, uses big data and HPE solutions to increase revenue and improve operational efficiency. The case study includes a breakdown of HPE solutions and highlights the benefits Salling Group found working with an HPE partner.

View: Salling Group: Big Data Enables In-store Retail Analytics for Increased Revenue and Reduced Waste

Tuesday, September 3, 2019

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Don't miss another post! Subscribe now to get all the latest updates on Microsoft Dynamics 365 for Field Service solutions. An experienced Microsoft provider, Fidelitech can help your company transform by improving productivity and creating remarkable customer experiences with Dynamics 365 for Field Service.

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4 Reasons Businesses Should Make the Move

Are you considering moving to the cloud? As global competition heats up and customers demand more innovative solutions, businesses are adopting cloud services at an increasing pace. What if you could lower your costs, increase productivity and enhance security? Explore this eBook to discover four reasons small businesses should make the move.

View: 4 Reasons Businesses Should Make the Move

Customer story: The Metropolitan Museum of Art and MIT collaborate with Microsoft to showcase the potential of AI

In February 2017, the Metropolitan Museum of Art decided to release the images and data of their public domain artwork. Their mission? To give everyone in the world the opportunity to experience and interact with their collection, not just those who could physically visit the museum. Throughout this process, technology has offered new ways to interact with and appreciate the history and culture of these items. Check out this video to learn more about The Met's AI journey.

HPE SimpliVity is driving data center efficiency for PT

In this customer spotlight video, Clipan Finance shares benefits gained from HPE SimpliVity including more agility and the ability to overcome space and capacity limitations.

Enhance Security with Windows and Office

According to the World Trade Report, it takes hackers 4 minutes to get into servers through email attacks. And that it takes an average of 286 days to detect a security breach and an additional 80 days to repair the damage. Enhance your security and go modern with Windows 10 and Office 365. Check out this infographic for more industry trends and see how you can protect your company against external threats and leaks with Windows 10 and Office 365 security and compliance tools built into your devices. Don't let hackers access your data. Contact us at Fidelitech to #GetModern today!

View: Enhance Security with Windows and Office

Monday, September 2, 2019

What is the Intelligent Data Platform?

This chalk talk video provides a whiteboard graphic breaking down the main demands and pain points on the modern storage infrastructure, explaining how the Intelligent Data Platform resolves these challenges.

Microsoft Dynamics CRM Field Service Customer Success Story: Yougenio

See how the field service capabilities from Microsoft Dynamics 365 have allowed Yougenio -- an e-Digital Services company -- to optimize field service operations and provide timely, outstanding service to customers. Learn how you can improve productivity and create remarkable customer experiences with Microsoft Dynamics 365 Field Service solutions.

Cloud App Security integrates with Windows Defender ATP

Based on our findings, enterprises today have an average of 1,100 cloud applications in their organization, with IT unaware of 61% of cloud services accessed. Sourcing from a cloud app catalog of more than 16,000 applications, Discovery in Microsoft Cloud App Security (MCAS), Microsoft Cloud Access Security Broker (CASB) solution identifies the cloud apps being used in your organization, provides risk assessments, ongoing analytics and lifecycle management capabilities to control the use. Microsoft Cloud App Security now uniquely integrates with Windows Defender Advanced Threat Protection (ATP) to enhance the Discovery of Shadow IT in your organization and extend it beyond your corporate network. Watch this video for a look at the integrations, what they enable and how your organization benefits from a more complete view of cloud app- and services usage.

Ignition Ai makes online advertising more human with Microsoft Azure

Ignition Ai is at the forefront of evolution within data-driven marketing. They integrate the emotion and psychology of shopping with powerful real-time data to predict trends in consumerism. In other words, it analyses what's making today's online shoppers think. In this case study, discover how a fully connected Microsoft Azure ecosystem helps Ignition Ai compete with blazing-fast real-time analytics and built-in security to remain GDPR compliant, drive value and gain peace of mind.

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Wednesday, August 28, 2019

The best enterprise storage products of 2018

In their annual list of the top enterprise storage products, HPE Nimble Storage all-flash and hybrid SAN arrays received the gold medal. Share this with your customers for a third-party opinion on the power of HPE.

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Helping Small Businesses Protect Their Greatest Asset--Their Data

Knowing your customer data is secure can free you up to do what you do best--and put your focus on customers and employees. That's where the right tools and tech come in. Support for Windows 7 and Office 2010 is ending, and it's critical to ensure you not only have the most productive experience, but also the most secure. Work from anywhere, whenever, on a protected modern device. Read the blog and learn more about three small businesses that use Windows 10 and Office 365 to help grow their businesses and remain secure.

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Five Ways Big Data Can Help Your Business Succeed

According to Harvard Business Review, 99% of businesses surveyed reported they intend to implement big data analytics and AI in the near future. On the flipside, only around 30% have succeeded. This article makes a case for accelerating plans to integrate big data analytics and AI into business practices. With the Microsoft Azure cloud, Fidelitech helps turn plans into action by using Microsoft Power BI and Microsoft Dynamics to gain the deep data insights needed to spark innovation and growth.

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The future computed: Artificial Intelligence and its role in society

AI technology will likely transform nearly every aspect of our lives over the next few decades. To ensure this change is positive, it's important to start having conversations now about how to keep the application of AI inclusive, secure, and positive. This e-book takes an in-depth look at where we are and where we are going with AI, hopefully sparking that conversation today.

View: The future computed: Artificial Intelligence and its role in society

IDC Whitepaper: Using HPE SimpliVity to Improve Data Protection and Recovery Effectiveness

This whitepaper highlights the benefits of HPE SimpliVity and provides independent survey results of HPE customers on the value gained from Data Virtualization Platform.

View: IDC Whitepaper: Using HPE SimpliVity to Improve Data Protection and Recovery Effectiveness

Tuesday, August 27, 2019

Chief Data Officers Struggle To Make A Business Impact

Data continues to proliferate. Digital transformation initiatives are driving intensified competition. In this thought leadership article, an experienced strategy consultant suggests harnessing the full power of data is the key to driving successful transformation. More than a one-shot effort, data-driven transformation is a long and sustained journey which requires commitment, steadfastness and adaptability. A Microsoft partner and Azure solutions provider, Fidelitech delivers the cloud, security and AI technology needed to build and sustain an effective, agile data estate.

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Machine Learning Is Helping To Stop Security Breaches With Threat Analytics

Machine learning is enabling threat analytics to deliver greater precision regarding the risk context of privileged users' behavior, creating notifications of risky activity in real time, while also being able to actively respond to incidents by cutting off sessions, adding additional monitoring, or flagging for forensic follow-up.

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What is AI?

AI has the potential to shorten--or even eliminate--the gap between data generation and decision making. In fact, 69% of companies improved performance with AI beyond what existing analytic techniques were able to deliver. Companies have begun to see the value AI can bring to their customer interactions. Check out this infographic to learn more about how and why companies are turning to AI to reimagine business and customer management.

View: What is AI?

HPE SimpliVity Customer Spotlight: A New Way to Handle Data

This customer spotlight video shows how BITS uses HPE SimpliVity to build scalable, regulation-compliant solutions for clients. It reveals specific results to highlight the real value of HPE SimpliVity.

Customer Story: Think Up Consulting | Most Secure

With its global client base increasing, Think Up Consulting needed to improve its remote working capabilities and enhance security. The company adopted Microsoft Teams to securely accommodate remote employees. And with Windows 10 and Office 365, Think Up unites its entire team. All employee devices are automatically updated with advanced-level security features, so Think Up can seamlessly deliver the top-notch service their customers expect and trust.

Monday, August 26, 2019

GDPR is here -- are you ready?

With data being the center of everything in the modern digital era, data privacy and security have become a major business and social issue. To address the issues, GDPR has come into effect to require organizations all over the world to make significant changes in how they manage and protect personal data. Download and customize this infographic to give your target audience a view of what GDPR means to organizations, what the regulations include and how Microsoft solutions enable organizations to stay in compliance.

View: GDPR is here -- are you ready?

Wednesday, August 21, 2019

The chief data officer's guide to an AI strategy

AI technology is still a budding industry. Every day, we hear a variety of fantastic application success stories. But with so many applications, and this sense of limitless untapped potential, many businesses are not yet sure what AI means for them. This article will help decision makers, such as Chief Data Officers, with their evaluation of how best to capitalize on the capabilities of AI to benefit their businesses.

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Advances in AI and digital applications are transforming every aspect of life and work. How are you optimizing these technologies to drive modernization? From scale and agility to cutting-edge capabilities, the cloud can help you speed innovating and growth. We can help you make the most of the opportunities in the cloud. Subscribe now to get updates from Fidelitech and learn more about Microsoft Dynamics 365!

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Tuesday, August 20, 2019

Predictive Flash Storage: Disruptions and Wasted Time Eliminated

This infographic demonstrates the business and IT impact of HPE Predictive Flash storage with a before and after view of storage. Share this with your customers to clearly and visually demonstrate the change you can bring.

View: Predictive Flash Storage: Disruptions and Wasted Time Eliminated

Crash Course in Office 365: How it Can Help You Grow Your Business

This e-book "crash course" will show you how adopting cloud-based Office 365 gives you ever-improving versions of apps with new capabilities delivered every month. Learn how Office 365 empowers you to access content from any device, coauthor with anyone in real time and use the power of AI to create more impactful content with less effort. Contact our team at Fidelitech to learn more about our Office 365 solutions.

View: Crash Course in Office 365: How it Can Help You Grow Your Business

Customer story: With Microsoft AI, Comics go head to head at the Laugh Battle

At the National Comedy Center, the only way to crown one comedian the undisputed winner of the Laugh Battle is to use Microsoft's Face API technology to see who cracks up first--cracks up laughing, that is. Check out this video to learn more about a surprising application of AI technology you might not have considered before.

HPE Cloud Bank Storage

This video breaks down the features and benefits of HPE Cloud Bank Storage. This is a great value add for existing StoreOnce customers or anyone looking for more cost-effective cloud data recovery.

Improve Productivity with Windows and Office

Employees spend 50% more time collaborating with other employees. Yet many are still not working to their full potential because of disorganized collaboration, file sharing and decision-making processes. With Windows 10 and Office 365, you can collaborate in real time and leverage the intelligence of the cloud with the latest from Windows 10 and Office 365. Check out this infographic for a quick view of industry trends, pain points, proof points and more on how going modern with Microsoft improves productivity. To learn more, contact Fidelitech.

View: Improve Productivity with Windows and Office

Monday, August 19, 2019

Turning tiny insects into big data

In an effort to prevent outbreaks before they happen, researchers are using smart traps to capture mosquitoes and then, using Microsoft Azure, they are able to analyze millions of samples of DNA in a matter of hours. How much more could your business achieve if you unlocked the full potential of your data? Reach out to Fidelitech to find out how we can help.